Lead Housekeeping Trainer

CORAL HOSPITALITY, LLC•Helen, GA

3d•Onsite

About The Position

The Lead Housekeeping Trainer – Cabins is responsible for training, coaching, and supporting Cabin Attendants to ensure all guest cabins consistently meet the cleanliness, presentation, and quality standards of Unicoi State Park & Lodge. This position serves as a hands-on leader within the Housekeeping Department and works alongside the cabin team while providing instruction, conducting quality inspections, reinforcing proper procedures, and helping ensure cabins are completed accurately and on time.

Requirements

Previous housekeeping experience required
Strong knowledge of professional cleaning and sanitation standards.
Ability to train, coach, and provide constructive feedback to employees.
Strong attention to detail and commitment to quality.
Dependable, organized, and able to lead by example.
Ability to work independently and as part of a team.
Must be able to manage multiple cabin assignments and priorities in a fast-paced environment.
Must maintain a professional and guest-focused attitude.

Nice To Haves

cabin, resort, hotel, or vacation-rental housekeeping experience preferred

Responsibilities

Train new and existing Cabin Attendants on proper cleaning procedures, department standards, safety practices, and efficient work methods.
Provide hands-on demonstrations and coaching for cleaning bedrooms, bathrooms, kitchens, living areas, porches, fireplaces, and other cabin spaces.
Ensure cabins are thoroughly cleaned, sanitized, stocked, and guest-ready before arrival.
Inspect completed cabins for cleanliness, maintenance concerns, missing items, proper setup, and overall presentation.
Pay close attention to high-detail areas, including floors, baseboards, corners, windows, appliances, furniture, linens, bathrooms, kitchen areas, and outdoor spaces.
Identify performance or training deficiencies and provide immediate coaching and retraining when necessary.
Follow up on previously identified concerns to ensure improvement is sustained.
Assist Cabin Attendants with assignments during high-occupancy periods and when additional support is needed.
Reinforce proper use, storage, and care of housekeeping chemicals, equipment, linens, supplies, and company property.
Monitor productivity and help employees develop efficient cleaning routines without sacrificing quality.
Report maintenance issues, damages, lost-and-found items, supply shortages, or unusual conditions promptly.
Maintain professional and respectful communication with Housekeeping leadership and team members.
Help promote teamwork, accountability, consistency, and a positive working environment.
Communicate employee performance concerns and training needs to Housekeeping management.
Perform additional housekeeping duties as assigned.