LEAD HOUSEKEEPER

Harmony Senior Services•McDonough, GA

4d•Onsite

About The Position

The Lead Housekeeper is responsible for the day-to-day oversight of the housekeeping department. This includes completing housekeeping schedules, cleaning common living areas, and resident apartments within the community. The role involves providing supervision and training for housekeeping staff, assisting with staff call-outs, and overseeing the cleaning of the entire facility with a focus on common areas and apartment bathrooms. The Lead Housekeeper will also complete maintenance request reports, report any building or furnishing damage, operate laundry equipment, and manage supplies. They must use only approved cleaning products and ensure proper storage of all cleaning supplies. Additionally, they will clean office areas when assigned, dust blinds, furniture, and bookshelves, vacuum common areas and apartments, and clean apartments at resident move-out. Maintaining resident privacy and confidentiality is paramount, adhering to all policies regarding resident information.

Requirements

Must have a High School Diploma or GED
Must have housekeeping experience as well as experience in a leadership role
Ability to encourage/coach/direct housekeeping staff
Must be detail oriented and have strong organizational skills to ensure completion of tasks
Ability to understand verbal and written instructions
Ability to complete assignments thoroughly and on time
Ability to work well with others as part of a team
Polite and courteous to all residents, visitors, co-workers and management team
Must be able to stand, walk, kneel, bend, grasp, push and pull for extended periods of time
Must be able to lift 25 lbs and carry heavy objects for up to 20 feet
Must wear designated uniform during work hours and maintain good personal hygiene
Must be willing to work a flexible schedule that includes weekends and holidays

Responsibilities

Provide supervision and training for housekeeping staff daily
Complete housekeeping work schedules
Assist with finding coverage for staff call-outs
Oversee cleaning of the entire facility, with particular emphasis on the common areas and the apartment bathrooms
Complete maintenance request reports when needed
Report deterioration or damage to the building and furnishings to housekeeping supervisor
Operate the laundry equipment when needed
Report inadequate quantities of all supplies needed to perform duties to Maintenance Director
Use only approved cleaning products and ensure that all cleaning supplies are properly stored at all times
Clean office areas when assigned
Dust and clean all window blinds in the community
Dust all furniture, book shelves, etc. in resident apartments and common areas
Vacuum common areas and resident apartments
Keep common area and resident bathrooms clean
Clean apartments at resident move-out
Attend required in-services and staff meetings
Maintain resident privacy/confidentiality at all times
Follow all policies regarding release of resident information