About The Position

The position is responsible for providing dispatch, answering telephone calls and will be the personal point of contact for dismissal cleaning personnel and others desiring to communicate with the office/storeroom area. Maintains a professional demeanor in accordance with the service excellence standards while interacting with patients, patient’s families, (including neonates, pediatrics, adolescents, adults, and geriatrics) and coworkers. This position is responsible for providing dispatch, answering telephone calls and will be the personal point of contact for dismissal cleaning personnel and others desiring to communicate with the office/storeroom area. Responsible for enforcing employee check-in/out supply and equipment policies and procedures, to maintain an orderly and clean office/storeroom area, and to act as the departmental secretary. Maintains a professional demeanor in accordance with the service excellence standards while interacting with patients, patient’s families, (including neonates, pediatrics, adolescents, adults, and geriatrics) and coworkers. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employee will be required to follow any other job related instructions and to perform any other job related duties requested by supervisors. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.

Requirements

  • Ability to understand and communicate both verbally and in writing
  • Ability to follow written and oral instructions
  • Ability to record assignments completed in Basic English
  • High school education or equivalent required
  • Experience in administrative support and/or healthcare preferred
  • Ability to operate/use equipment provided by the department to facilitate the procedures performed
  • Ability to read and write in English
  • Ability to speak and hear, to allow discussions with customers, employees, and peers
  • Ability to cope with and remain calm under stress
  • Ability to respond to telephone calls
  • Ability to communicate with staff, physicians, support agencies, vendors, and others
  • Ability to remain calm under stress
  • Ability to respond to pages, telephones, and other auditory stimulation
  • Bending, lifting (10-30 lbs), grasping, fine hand/eye coordination, pushing and pulling, prolonged standing or sitting
  • Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard/metric measurement)
  • Ability to evaluate and interpret information and make independent decisions

Nice To Haves

  • Experience in administrative support and/or healthcare

Responsibilities

  • Providing dispatch
  • Answering telephone calls
  • Acting as the personal point of contact for dismissal cleaning personnel and others desiring to communicate with the office/storeroom area
  • Enforcing employee check-in/out supply and equipment policies and procedures
  • Maintaining an orderly and clean office/storeroom area
  • Acting as the departmental secretary
  • Maintaining a professional demeanor in accordance with the service excellence standards while interacting with patients, patient’s families, (including neonates, pediatrics, adolescents, adults, and geriatrics) and coworkers

Benefits

  • Retention Bonus Program if offered
  • Loan Forgiveness Program if offered
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program
  • Career development opportunities within UHS and its 300+ Subsidiaries!
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