Varied

UHS•Amarillo, TX

2h•Onsite

About The Position

Northwest Texas Healthcare System is a 495-bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities to our quality educational system, Amarillo is a great place to live and work. A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values. Visit us online at: https://www.nwths.com/careers Position: Lead Housekeeper Position Summary: The position is responsible for providing dispatch, answering telephone calls and will be the personal point of contact for dismissal cleaning personnel and others desiring to communicate with the office/storeroom area. Maintains a professional demeanor in accordance with the service excellence standards while interacting with patients, patient’s families, (including neonates, pediatrics, adolescents, adults, and geriatrics) and coworkers. Job Duties/Responsibilities: This position is responsible for providing dispatch, answering telephone calls and will be the personal point of contact for dismissal cleaning personnel and others desiring to communicate with the office/storeroom area. Responsible for enforcing employee check-in/out supply and equipment policies and procedures, to maintain an orderly and clean office/storeroom area, and to act as the departmental secretary. Maintains a professional demeanor in accordance with the service excellence standards while interacting with patients, patient’s families, (including neonates, pediatrics, adolescents, adults, and geriatrics) and coworkers. This position description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employee will be required to follow any other job related instructions and to perform any other job related duties requested by supervisors. A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.

Requirements

Ability to understand and communicate both verbally and in writing
Ability to follow written and oral instructions
Ability to record assignments completed in Basic English
High school education or equivalent required
Experience in administrative support and/or healthcare preferred
Ability to operate/use equipment provided by the department to facilitate the procedures performed
Ability to read and write in English
Ability to speak and hear, to allow discussions with customers, employees, and peers
Ability to cope with and remain calm under stress
Ability to respond to telephone calls
Ability to communicate with staff, physicians, support agencies, vendors, and others
Ability to remain calm under stress
Ability to respond to pages, telephones, and other auditory stimulation
Bending, lifting (10-30 lbs), grasping, fine hand/eye coordination, pushing and pulling, prolonged standing or sitting
Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard/metric measurement)
Ability to evaluate and interpret information and make independent decisions

Responsibilities

Providing dispatch
Answering telephone calls
Serving as the personal point of contact for dismissal cleaning personnel and others desiring to communicate with the office/storeroom area
Enforcing employee check-in/out supply and equipment policies and procedures
Maintaining an orderly and clean office/storeroom area
Acting as the departmental secretary
Maintaining a professional demeanor in accordance with service excellence standards while interacting with patients, patient’s families, and coworkers