Lead Hot Tub Delivery & Installation Technician

Pool World•Spokane, WA

3d•$21 - $26•Onsite

About The Position

Pool World, Inc. is a family-owned local company that has been serving the Inland Northwest for over 50 years. Because of our commitment to doing things right for our customers and employees, Pool World has grown to become the largest pool and spa business in the region. We have four retail locations in Spokane and Coeur d'Alene, two full construction teams, a large team of service technicians, and a dedicated administrative staff. Join a team that helps customers create their own backyard retreat through industry-leading hot tubs, pools, saunas, swim spas, and outdoor living products. Pool World is seeking an experienced, motivated, and customer-focused Hot Tub Delivery Technician to join our delivery team. This position is ideal for someone with prior experience delivering and installing hot tubs, spas, swim spas, or other large products requiring specialized handling and customer interaction. The ideal candidate will have experience coordinating complex deliveries, troubleshooting installation issues, and ensuring every customer receives a first-class delivery experience. Candidates with significant experience delivering large, heavy products such as appliances, furniture, fitness equipment, or similar items are also encouraged to apply.

Requirements

At least 1 year of experience delivering and installing hot tubs, spas, swim spas, or other large products.
At least 1 year of experience operating trailers, dollies, moving equipment, and other delivery tools
Strong mechanical aptitude and problem-solving skills
Ability to work independently and as part of a team
Excellent customer service and communication skills
Valid driver's license with a clean driving record
Ability to qualify for and maintain coverage under our company driver's insurance policy
Professional appearance and attitude
Must be at least 18 years old

Responsibilities

Deliver and position hot tubs, saunas, and related products at customer homes and businesses
Assist with site assessments and delivery planning
Troubleshoot and resolve installation-related issues during delivery
Install delivery accessories and perform final setup tasks
Move hot tubs and inventory between Pool World locations
Educate customers on basic product operation and care
Work closely with the Delivery Coordinator to ensure efficient scheduling and successful deliveries
Assist the service department as needed with basic technical service and repair work
Maintain company vehicles, trailers, and delivery equipment
Provide exceptional customer service throughout the delivery process