Lead Hostess
Jonathan Club•Santa Monica, CA
•Onsite
About The Position
The Lead Hostess provides a warm and professional welcome to all members and guests while overseeing the daily operation of the host stand. This role supports the host team, coordinates seating and reservations, assists with training, and ensures Jonathan Club's standards of hospitality, service, and professionalism are consistently maintained.
Requirements
- Previous Host/Hostess experience required
- Strong customer service, communication, and organizational skills
- Experience with reservation systems and restaurant operations
- Ability to multitask in a fast-paced environment
- Flexible availability, including weekends and holidays
- Ability to stand and walk for an entire shift
- High school diploma or equivalent required
Nice To Haves
- leadership experience preferred
- Hospitality experience is a plus
Responsibilities
- Welcome and seat members and guests with exceptional hospitality
- Lead and support the host team during service
- Manage reservations, waitlists, and seating assignments
- Coordinate with servers and managers to ensure efficient dining room flow
- Train and assist host staff on service standards and procedures
- Answer phones and respond to guest inquiries
- Maintain a clean and organized host stand
- Assist with guest concerns and special requests
- Support restaurant operations as needed
- Remain composed and professional during high-volume service
Benefits
- Equal Opportunity Employer - M/F/Disability/Gender Identity/Sexual Orientation/Veteran
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
