Lead Generation Program Manager

ARS • Cleveland, OH

13d • $70,000

About The Position

American Residential Services (ARS) is the largest provider of residential heating, cooling, and plumbing services in the U.S., with over 7,000 employees across 60+ service locations. We've been delivering exceptional service to homeowners since 1975 and are proud to be a trusted name in the industry.

Requirements

• 2+ years of proven sales experience required
• Ability to work evenings and weekends with minimal supervision
• Comfort reading and applying technical training materials

Nice To Haves

• Prior supervisory or team leadership experience preferred
• Strong interpersonal, organizational, communication, and sales skills
• Related experience, advanced training, or equivalent education may be considered

Responsibilities

• Recruit, train, and manage retail sales associates (SSAs) to meet daily and weekly lead goals
• Oversee SSA schedules, performance, and activities to drive service center success
• Hold weekly team meetings to inform, motivate, and track progress vs. goals
• Train SSAs on product knowledge (seasonal changes, IAQ materials, HVAC systems, etc.)
• Build a competitive, engaging environment through internal lead contests and challenges
• Spend 60–65% of your time in the field coaching SSAs and working with retail store management
• Develop strong working relationships with retail store staff and area management
• Communicate performance updates and staffing changes to retail partners
• Coordinate and execute store events with active involvement from store leadership

Benefits

• Year-round, stable work
• Take-home Company vehicle, gas card, maintenance plan
• Bonus opportunities based on team performance
• Paid training and ongoing professional development
• Health insurance options starting as low as $5 per week
• 401(k) with company match, paid time off, and holiday pay
• Employee discounts and growth potential within a national brand

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees