Full Time Lead General Maintenance

B.F. Saul Company Hospitality Group•Gaithersburg, MD

About The Position

The Lead General Maintenance position is responsible for overall engineering operations at a hotel property. The role uses leadership skills to drive revenue, maximize profit, and ensure quality. It manages assigned staff to support financial results, guest satisfaction, positive employee relations, and completion of hotel initiatives. The position oversees preventive maintenance, routine inspections, equipment and asset functionality, repairs, procurement, capital expenditures, expense controls, and the condition of the property. It supports safe operations and compliance with company, brand, and regulatory requirements, and provides on-the-job training. The role also works collaboratively with other departments to resolve maintenance and equipment issues and deliver excellent customer service.

Requirements

High school diploma or GED.
3–5+ years of maintenance experience.
Ability to lift, push, and pull up to 100 pounds consistently throughout the shift.
Detail-oriented, with the ability to communicate with people at all levels inside and outside the organization.
Ability to problem-solve with employees and guests and manage multiple priorities in a fast-paced environment.

Nice To Haves

College degree or equivalent experience.
Maintenance experience in the hotel industry.
CPO, HVAC, boiler, or Serve Safe certification, or ability to obtain certification based on policy guidelines.

Responsibilities

Understand preventive maintenance, routine inspections, guest service recovery, asset protection, procurement guidelines, and capital expenditures.
Assess equipment and asset functionality, identify concerns, and perform or supervise repairs and maintenance to keep the property, equipment, and assets in good condition.
Use equipment properly, follow cost controls, reduce expenses and waste, and implement cost-saving measures and efficient purchasing strategies.
Manage the department and team to support financial success, guest satisfaction, positive employee relations, and completion of hotel initiatives.
Monitor and manage payroll and labor expenses.
Follow engineering standard operating procedures and set an example by complying with company and brand requirements.
Identify training opportunities and provide one-on-one training on tasks and standard operating procedures.
Collaborate with other departments and complete assigned duties within or outside the normal scope of responsibilities.
Maintain a clean and safe work environment in compliance with company, brand, and local, state, and federal regulations.
Follow procedures for guest and associate incidents and remain knowledgeable about hotel emergency procedures.
Manage multiple priorities, interruptions, and tight deadlines while maintaining attention to detail and effective communication.