Lead, Furniture Repair Technician

RXO, Inc. • Nashville, TN

12d • Onsite

About The Position

As a Lead, Furniture Repair Technician in Last Mile at RXO, you’ll oversee day-to-day repair operations and ensure all work meets our quality and efficiency standards. You’ll lead the repair team, manage workflow, and mentor junior technicians while also performing high-level repair tasks. This role blends hands-on craftsmanship with team leadership and project coordination responsibilities.

Requirements

• 5 years of advanced furniture repair experience
• Advanced knowledge of woodwork, upholstery, and refinishing
• Proven ability to lead a team in a production or repair setting
• Physically able to lift and move items up to 75 lbs

Nice To Haves

• Certifications in upholstery or refinishing
• Strong communication and leadership skills

Responsibilities

• Supervise repair workflow and prioritize tasks to meet operational goals
• Perform expert-level repairs including complex refinishing, structural rebuilds, and specialty upholstery work
• Train, coach, and develop junior technicians and apprentices
• Conduct quality inspections to ensure repairs meet established standards
• Coordinate repair materials, inventory, and tool management
• Collaborate with operations leadership on scheduling, reporting, and project needs
• Troubleshoot challenging repair issues and provide expert solutions
• Serve as point of contact for technical questions within the team
• Inspect outbound deluxe furniture on multiple lanes daily to proactively identify and address damage, wear, or finish issues
• Support general warehouse operations during downtime as applicable, including unloading trucks, pulling product, staging deliveries, and maintaining a clean work area

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed