Lead, Furniture Repair Technician
About The Position
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. As a Lead, Furniture Repair Technician in Last Mile at RXO, you’ll oversee day-to-day repair operations and ensure all work meets our quality and efficiency standards. You’ll lead the repair team, manage workflow, and mentor junior technicians while also performing high-level repair tasks. This role blends hands-on craftsmanship with team leadership and project coordination responsibilities.
Requirements
- 5 years of advanced furniture repair experience
- Advanced knowledge of woodwork, upholstery, and refinishing
- Proven ability to lead a team in a production or repair setting
- Physically able to lift and move items up to 75 lbs
Nice To Haves
- Certifications in upholstery or refinishing
- Strong communication and leadership skills
Responsibilities
- Supervise repair workflow and prioritize tasks to meet operational goals
- Perform expert-level repairs including complex refinishing, structural rebuilds, and specialty upholstery work
- Train, coach, and develop junior technicians and apprentices
- Conduct quality inspections to ensure repairs meet established standards
- Coordinate repair materials, inventory, and tool management
- Collaborate with operations leadership on scheduling, reporting, and project needs
- Troubleshoot challenging repair issues and provide expert solutions
- Serve as point of contact for technical questions within the team
- Inspect outbound deluxe furniture on multiple lanes daily to proactively identify and address damage, wear, or finish issues
- Support general warehouse operations during downtime as applicable, including unloading trucks, pulling product, staging deliveries, and maintaining a clean work area
Benefits
- Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
