Lead Front Desk Attendant, Meridian Mt Vernon

Paradigm•Washington, DC
•Onsite

About The Position

We are seeking a Lead Front Desk Attendant to oversee the front desk operations at one of our luxury apartment communities in Washington, DC.

Requirements

  • Five years of customer service experience in a related service industry.
  • Strong customer service and interpersonal communication skills.
  • Must be able to lift 20+ lbs for package handling.

Nice To Haves

  • Prior property management front desk experience a plus.

Responsibilities

  • Delivering outstanding customer service to residents and visitors.
  • Handling resident package responsibilities and amenity reservations.
  • Handling guest parking, guest suite, and clubroom requests.
  • Maintaining visitors’ record log and monitoring visitors to the building and completing routine property checks.
  • Assisting with resident relations, events, and property management tasks.
  • Working with other staff members to create a positive environment for staff, residents, and visitors.

Benefits

  • Free on-site parking during work hours.
  • 401(k) plan with a generous vesting schedule.
  • Paid Time Off leave, escalating with length of service.
  • Recognition awards, employee referral bonuses and a ‘Promote from Within’ company culture.
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