Lead, Fraud Services & Financial Crime
About The Position
The Lead, Fraud Services and Financial Crime, will be part of the Payments Products team that plays a critical role in advancing Payments Canada’s objective to shape the future of payments and ensure a trusted and secure payment system with central services that enable Participants to outmaneuver fraud perpetrators. The incumbent will own and manage key activities including developing fraud roadmaps, coordinating, analyzing and executing on Fraud work packages for the Real-time Rail (RTR). This role will collaborate closely with Payment Canada’s Transform, Delivery, Run pillars as well as other cross-functional groups, to provide detailed knowledge of market conditions needed to ensure that necessary features, functionality and supporting structures are in place.
Requirements
- Undergraduate degree in Business, Economics, Math or related discipline.
- Minimum of seven (7) to ten (10) years of progressive work experience in fraud management, risk management, and business analysis preferably in the financial sector.
- Ability to effectively bridge cross-functional teams, and vendor teams to ensure successful delivery of the defined output.
- Ability to solve complex problems requiring cross organization strategy alignment.
- Ability to manage uncertainty and synthesis of available information on fraud experiences, discern appropriate options and support a recommended path.
- Experience with developing and promoting fraud strategies.
- Experience showing leadership and managing ambiguity.
- Experience in liaising with internal and external stakeholders at all levels.
- Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments Canada.
Nice To Haves
- Experience in Product Development and Product Management disciplines, including Stage Gate is a preferred asset.
- Knowledge of payments and financial crime / anti-money laundering is considered an asset.
- Knowledge of anti-money laundering detection and investigations is an asset
- Experience working in an Agile environment is an asset.
- Experience working in a matrix environment is a strong asset.
- Accreditation or enrollment in a fraud risk management certification including CFE, CRM, CFCI or CAMS.
Responsibilities
- Drive the roadmap development and submission of business cases, oversee the end-to-end process of resolving business issues, and provide thought leadership on fraud initiatives, product strategy and innovation initiatives.
- Conduct data analysis, develop payment fraud control journey flows, preview product designs for user experience, fraud mitigation and collaborate with engineering teams to enhance user flows and resolve issues.
- Lead the pre-discovery and discovery phases of the fraud services product life cycle by defining and utilizing market research and gathering stakeholder insights to develop compelling value propositions and develop business requirements that mitigate network-level fraud risks.
- Build and maintain relationships with key stakeholders, including member fraud groups, regulators, third-part vendors and internal groups to achieve successful outcomes and manage interactions proactively.
Benefits
- Flexible, hybrid (remote/office) environment.
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
- Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
- 26 weeks of paid maternity and parental leave top-up (if eligible)
- Rewards and recognition program.
- Access to office gym facilities.
- Internal and external professional development opportunities.
- Fun team and organizational events.
- Monthly all staff forums led by our Executive Leadership Team.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
