Lead Food Service Worker

QUEST FOOD MANAGEMENT SERVICES LLC • Normandy, MO

8h • Onsite

About The Position

The Lead Food Service Worker plays a pivotal role in ensuring the smooth and efficient operation of food service activities within a retail trade environment. This position is responsible for overseeing daily food preparation, maintaining high standards of food safety and hygiene, and leading a team to deliver exceptional customer service. The Lead Food Service Worker acts as a liaison between management and staff, coordinating schedules and training to optimize productivity and quality. This role requires a proactive approach to problem-solving and the ability to manage multiple tasks simultaneously while maintaining a positive work environment. Ultimately, the Lead Food Service Worker ensures that customers receive timely, high-quality food products that meet company standards and regulatory requirements.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience in food service or a related field.
• Knowledge of food safety and sanitation standards.
• Ability to lead and motivate a team effectively.
• Strong communication and organizational skills.
• Leadership skills to guide and support team members, ensuring that all tasks are completed efficiently and to standard.
• Effective communication skills for coordinating between staff and management, as well as for delivering excellent customer service.
• Knowledge of food safety and sanitation applied consistently to maintain compliance and protect public health.
• Organizational skills for managing schedules, inventory, and workflow to optimize operations.
• Problem-solving abilities to address challenges promptly, ensuring a seamless food service experience for customers.

Nice To Haves

• Certification in food safety (e.g., ServSafe or equivalent).
• Experience in a supervisory or lead role within a retail food service environment.
• Familiarity with inventory management and ordering systems.
• Basic knowledge of nutrition and dietary restrictions.
• Customer service experience in a fast-paced setting.

Responsibilities

• Supervise and coordinate the activities of food service workers to ensure efficient and timely food preparation and service.
• Maintain compliance with all food safety, sanitation, and health regulations to guarantee a safe environment for both employees and customers.
• Train new and existing staff on food handling procedures, customer service protocols, and operational standards.
• Monitor inventory levels and assist with ordering supplies to prevent shortages and minimize waste.
• Collaborate with management to develop work schedules, resolve operational issues, and implement process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED