Lead Fire Technician I

ServiceMaster CDR•Warren, OH

4d•Onsite

About The Position

ServiceMaster CDR is seeking an experienced Lead Fire & Contents Restoration Technician to join their elite team. As one of the nation's top 5 ServiceMaster franchises with 4 locations across Ohio, they offer cutting-edge equipment, strong career paths, and a supportive team environment. The role involves playing a crucial part in helping families and businesses recover after fire and smoke damage, restoring not just property but lives. The company emphasizes that fire restoration is about more than buildings; it's about helping people, and they are looking for technicians who bring both skill and heart.

Requirements

Some hands-on experience in fire or smoke damage restoration (residential or commercial)
Strong work ethic, dependability, and a positive, can-do attitude
Solid customer service and communication skills
Ability to lift 50 lbs, work in confined or challenging spaces, and wear PPE (including respirators) when required
Valid driver’s license with a clean driving record
Tech-savvy and able to learn or use mobile devices and job-tracking software

Nice To Haves

IICRC FSRT & OCT certifications are a plus (or willingness to obtain)

Responsibilities

Perform all aspects of fire and smoke damage restoration, including demolition, structural cleaning, contents cleaning, equipment setup, pack-outs, and debris removal
Safely pack, move, clean, and restore fire-damaged personal belongings and commercial contents
Operate a variety of restoration tools and equipment, ensuring proper use and care
Accurately document job progress, inventory, and customer interactions using restoration software (e.g., Contents Track, iCAT, Restore 365)
Work directly with homeowners, property managers, insurance adjusters, and project leads to ensure smooth, high-quality service delivery
Follow safety procedures, maintain a clean and professional worksite, and keep company vehicles and equipment ready and organized
Participate in on-call rotations and respond to emergency situations as needed