Lead Field Technician (Criminal Justice) - San Antonio

Sentinel Offender Services, LLC•San Antonio, TX

3d•$18 - $19•Onsite

About The Position

Sentinel Offender Services has provided community-based, offender-funded monitoring services across North America for over 30 years. Working with law enforcement, community corrections agencies and the court system, we provide customized offender management solutions that help to reduce recidivism and improve reentry success. These solutions combine electronic monitoring technology, alcohol and substance abuse testing, and community-based offender management programs.

Requirements

HS diploma or equivalent; experience
Basic computer skills
A reliable form of transportation to ensure job attendance
Practice time management to meet tight deadlines due to program equipment installation requirements
Must be able to work flexible work schedules if needed
Must be able to communicate effectively with Department Personnel, Judges and Program Participants as well as Sentinel personnel
Effective customer service skills
Ability to work independently and maintain an effective and efficient level of service
Ability to prepare written reports and maintain accurate records

Responsibilities

Install and remove various electronic monitoring equipment as requested using directed safety precautions.
Provide support for service and maintenance of equipment.
Keep accurate records of service calls.
Inspect and maintain all monitoring and testing equipment, this includes cleaning equipment.
Process alarms as required during shifts if applicable to program requirements.
Assist with data entry of activity schedules as required.
Telephone calls to participants when needed for equipment or collection purposes.
Maintains calibration and repair records for all equipment serviced.
Shipping and receiving functions for equipment and supplies per established procedures.
Diagnosis and repair of EM equipment as outlined in company procedures.
Serve as a liaison between Sentinel and/or other contracted agencies, as needed based on duty shifts.