Lead Field Service Representative

Water Technologies•Marcus Hook, PA

2d•Onsite

About The Position

The Field Service Representative role at Veolia Water Technologies & Solutions involves providing operations and maintenance expertise on water treatment systems across various industries. This position is critical for ensuring the optimal performance of technologies such as media filtration, softening, reverse osmosis, and more. The representative will be responsible for troubleshooting, conducting maintenance, and performing analytical testing to meet customer needs and contract specifications. As a Lead FSR you will have the added task of being a role model and training other FSRs as well as owning site metrics for sites you cover.

Requirements

High School Diploma / GED / Home School Certification OR international equivalent
5+ years’ experience of service/maintenance or equivalent in an industrial environment
Valid Driver’s License
Demonstrated ability to work independently and remotely with project teams
Ability to travel within the region as needed

Nice To Haves

Bachelor or Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation

Responsibilities

Conduct maintenance and calibration activities
Consult with customer management and operation teams
Ensure contract compliance of volume and quality specifications
Operate, monitor, and optimize equipment performance
Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
Monitor and maintain chemical injection systems
Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
Review customer plant installations and compare against WTS reference drawings , electrical schematics, general arrangement, etc.)
Other duties as assigned
Provide customers with informal training around operation and maintenance of their system