Field Service Representative

stratasys • San Jose, CA

3d • Remote

About The Position

Stratasys is seeking an experienced Field Service Representative to join their team. This role is ideal for individuals who enjoy customer interaction and have a knack for fixing and maintaining additive manufacturing equipment (3D printing). The position requires the candidate to live within 50 miles of a major airport near San Jose, CA, to facilitate travel to customer sites and the regional headquarters in Minneapolis, MN. The Field Service Representative will be the face of Stratasys, building ongoing customer relationships and performing installations, general maintenance, upgrades, preventative maintenance, and customer training. This is an essential role within a dynamic team, contributing to Stratasys's leadership in the global shift to additive manufacturing.

Requirements

• High School Diploma or GED
• 1+ year in a field service/representative role
• 1+ year of hands-on mechanical or electrical experience
• Reliable personal vehicle (no motorcycles/bicycles) with space for tools and equipment
• Must live within 50 miles of a major airport near San Jose, CA

Nice To Haves

• 2-year Technical Degree
• Additional year of mechanical/electrical experience
• Experience with Additive Manufacturing, 3D printing, and/or CAD/CAM
• Remote work experience
• Strong customer-facing skills
• Proficient in computer technology
• Self-starter and self-reliant attitude

Responsibilities

• Assisting customers with Stratasys printers
• Performing installations, general maintenance, upgrades, and preventative maintenance
• Conducting customer training
• Building ongoing customer relationships
• Traveling regularly to customer sites and working remotely

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED