Medical Waste/Sharps Lead Field Service Representative (7AM-3PM) - 6243

Daniels Health • Detroit, MI

3d • Onsite

About The Position

Daniels Health is searching for a customer service oriented individual to join us as a Lead Field Service Representative. This position is responsible for the inspection and servicing of all products within their assigned hospital or medical center. They will be responsible for maintaining inventory and delivering the first line of customer service on behalf of Daniels. The Representative will team up daily with drivers, operations personnel, sales teams, and corporate support staff to service their assigned hospital location. Through this essential service, you help create a safer healthcare environment for both patients and hospital staff! Hospitals under this lead: - McLaren Flint - McLaren Lansing - McLaren Macomb - McLaren Port Huron - McLaren Oakland - McLaren Petoskey - McLaren Karmanos Cancer Institute - McLaren Bay Regional - McLaren Central Michigan - McLaren Lapeer - University of Michigan

Requirements

• Willingness to be COVID vaccinated necessary.
• Someone with a can-do attitude who is committed to efficient, timely scheduling
• Previous experience in a labor-intensive job.
• This is a hands-on field service role carried out within a hospital setting and will include heavy lifting from time to time.
• No previous experience working in healthcare required.

Responsibilities

• Daily travels to hospitals in the Ann Arbor area
• Arrives on-time at facility in Daniels-appropriate uniform and checks in with EVS staff on arrival/departure.
• Checks in and out of shifts using our time tracking software
• Ensures staging area is neat and orderly and all delivery equipment is in working order
• Checks and services containers throughout hospital according to Daily Service Schedule
• Exchanges containers, loads transporters with full containers, and transports full containers to storage area to replace cart with empty containers
• Stays in consistent communication with field service supervisor on quality of containers, issues, and status of service schedule
• Periodically communicates with nurses, nurse managers, environmental services mangers, and other stakeholder regarding current needs
• Lifting containers weighing up to 40 lbs
• Pushing / pulling wheeled transporters and/or palletized product up to approximately 300 lbs
• Addresses and resolves concerns
• Evaluates service and provides training as needed for field service representatives
• Provides clinical staff training for standard and premium accounts
• Is readily available for servicing emergencies state-wide
• Shadows representatives as needed to ensure quality service
• Performing waste audits as needed
• Leads and/or assists with customer installs

Benefits

• Job stability
• Opportunities for overtime
• Consistent work hours
• Full time roles are provided benefits, sick leave and vacation leave from day one
• Permanent position
• Competitive salary

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed