Lead Field Service Engineer – Automated Logic

Carrier•Westerville, OH

1d•Onsite

About The Position

At Automated Logic, a Carrier Company, we provide a work home for seasoned experts. As a Senior Field Service Engineer, you are the primary technical owner for turn-key project delivery. We are looking for trusted advisors who can navigate complex system architectures and provide high-level mentorship to the field team. This role demands proficiency of ALC and/or building automation systems and the flexibility to travel as project priorities shift. If you are a proactive leader who thrives on end-to-end accountability and solving high-stakes automation challenges, you’ll fit right in. Our technicians say: “I finally found it. Not just a job. Not just a paycheck. A work home.” If that sounds like you, welcome home.

Requirements

High School Diploma or GED.
4+ years of professional experience in Building Automation and Controls
Must possess a valid, current Driver’s License and be insurable by the company’s insurance carrier.
Ability to lift items up to 50 lbs and perform physical tasks such as squatting and climbing for extended periods.
Capable of working over 8 feet above grade and proficient in the use of ladders and motorized lift equipment.

Nice To Haves

Proven ability to act as a technical authority and mentor junior engineers in a collaborative field environment.
Executes turnkey building automation solutions with minimal oversight, focusing on high-quality field execution and resource management.
High skills-level proficiency in integrating diverse platforms and managing complex TCP/IP and wireless networking.
Advanced diagnostic skills for resolving high-level technical challenges in controls, sensors, and software, at the equipment and system level.
Dedicated to delivering site-specific technical training to building owners and operators while maintaining clear documentation.

Responsibilities

Own the install, commissioning, and troubleshooting of DDC systems.
Deliver full software solutions, including sequencing, graphics, and alarms.
Act as the lead resource and mentor for junior techs.
Serve as a trusted advisor to customers, ensuring predictable, high-quality outcomes.
Partner with Project Managers to manage risk and align execution.
Coordinate with teams to ensure clear communication and reliable delivery.
Travel as needed and stay adaptable to shifting priorities, project demands, and field workloads.
Demonstrate deep proficiency with ALC products, system architectures, and ASHRAE guidelines.
Apply this expertise to deliver safe, high-performance systems across complex customer environments.
Maintain expert-level documentation, including commissioning logs and progress tracking, to ensure safe and compliant system delivery.