Controls Field Service Engineer - Automated Logic

Carrier • Saint Paul, MN

3d • Onsite

About The Position

As a Field Service Engineer, you will help advance ALC’s business through helping expand our Aftermarket Services on complicated systems. We are looking for a team member who is self-motivated, detail oriented, and is customer focused. You will work on solving increasingly complex problems and assist in the training and development of less experienced Field Service Engineers.

Requirements

• High School Diploma or GED.
• 2+ years of experience in Building Automation, HVAC, or technical field.
• Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.
• Valid and current Driver’s License and can be insurable by the company’s insurance.

Nice To Haves

• Able to download and troubleshoot increasingly complex HVAC or building automation system logic.
• Bachelor’s degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
• Working knowledge of TCP/IP networks including wireless technologies.
• Ability to communicate technical information to a non-technical audience.
• Experience in navigating and integrating into a variety of building automation systems.
• Able to read and understand Architectural, Mechanical, and Electrical blueprints.
• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
• Proficient in Microsoft 365 applications.

Responsibilities

• Provide solutions to increasingly complex system problems and lead others on how to resolve problems.
• Perform system maintenance on field controllers, servers and workstations and field hardware.
• Communicate issues and recommend system enhancements, upgrades, and/or repairs.
• Review and provide feedback of equipment to include scheduling and/or modifications needed.
• Implement time management strategies to ensure customer satisfaction.
• Communicate and document the status and details of the project with the customer.
• Provide site-specific training to owners/operators on the upgrades/service.

Benefits

• Health Care Benefits: Medical, Dental, Vision
• Wellness incentives
• Retirement Benefits
• Paid vacation days, up to 15 days
• paid sick days, up to 5 days
• paid personal leave, up to 5 days
• paid holidays, up to 13 days
• birth and adoption leave
• parental leave
• family and medical leave
• bereavement leave
• jury duty leave
• military leave
• purchased vacation
• Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Health Savings Account
• Health Care Spending Account
• Dependent Care Spending Account
• Tuition Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED