Master Field Service Electronics Technician

Eaton Corporation•Dallas, TX

13h•$69,000 - $101,000•Remote

About The Position

Eaton’s Critical Power Solutions (CPS) Division is seeking a Lead Field Service Electronics Technician based in the greater Dallas/Ft. Worth, Texas area. This is a remote position based from a home office, with daily travel to customer sites and occasional overnight stays. A company vehicle is provided. Eaton’s Critical Power Solutions Division designs and manufactures UPS systems, batteries, and power distribution solutions. In this role, you will provide on-site customer support, including emergency repairs, start-up services, and preventative maintenance to help ensure system performance and reliability. The position also includes supporting customer needs outside the immediate region within the USA for at least three weeks per quarter. The expected annual salary range is $69,000–$101,000, and the position is eligible for overtime. Salary is based on candidate skills, experience, qualifications, and market and business considerations. Candidates must have a current, unrestricted driver’s license and satisfactory Motor Vehicle Record, and may need to meet customer entrance requirements such as periodic background checks and drug screenings. The position requires physical activity including assisted lifting or carrying 50+ pounds, pushing and pulling, standing for extended periods, climbing, squatting, bending, kneeling, and long-distance driving.

Requirements

Associate’s or Bachelor’s degree in an electrical or engineering discipline, or equivalent military experience.
At least five years of experience installing, troubleshooting, and maintaining UPS systems, battery technologies, power electronics, or related electrical power equipment.
At least five years of experience working with 480V three-phase electrical systems.
Experience interacting directly with internal and external customers, with verbal and written communication skills.
Experience leading projects, mentoring technicians, or serving as a technical lead on customer engagements.
Current, unrestricted driver’s license and a satisfactory Motor Vehicle Record.
Ability to meet customer entrance requirements as needed, which may include periodic background checks and drug screenings.
Ability to travel daily to customer sites and support customers outside the immediate region within the USA for at least three weeks per quarter.
Ability to perform physical tasks including assisted lifting/carrying 50+ pounds, pushing/pulling, prolonged standing, climbing, squatting, bending, kneeling, and long-distance driving.
Applicants requiring employment immigration sponsorship or support are not eligible; this includes CPT, OPT, STEM OPT, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, and I-485 job portability.

Nice To Haves

Ten or more years of experience working with UPSs, battery technologies, and electronics.
Proven understanding of the complete system, including bypass panels, PDUs, and static switches.
Experience working as a field service technician.
Ability to read electrical component schematic drawings and apply troubleshooting, testing, and repair techniques.
Strong understanding of electrical theory and battery systems.

Responsibilities

Provide on-site customer support, including emergency repairs, start-up services, and preventative maintenance for critical power systems.
Install, troubleshoot, and maintain UPS systems, battery technologies, power electronics, or related electrical power equipment.
Support customer needs outside the immediate region within the USA for a minimum of three weeks per quarter.
Lead projects, mentor technicians, or serve as a technical lead on customer engagements.
Travel daily to customer sites using an Eaton-provided fleet vehicle, with occasional overnight stays.
Follow company and customer safety rules and participate in safety audits and compliance programs.
Collaborate with other Field Service Technicians and take direction from the lead technician on-site.

Benefits

401(k) and ROTH retirement options.
Medical benefits.
Dental benefits.
Tuition reimbursement.
Paid holidays.
Vacation.
Six weeks of paid parental leave.
Guaranteed two weekends off per month.
Company vehicle, laptop, hand tools, AMEX, meters, and smartphone.
Overtime eligibility.
Training, tools, and personal protective equipment.
Career advancement opportunities through a defined technical track and broader Eaton career opportunities.
24-hour customer, technical, and factory support.
Hands-on learning at a training facility and field-based mentoring.
OSHA and NFPA 70E electrical safety training.