Lead Field Service Electronics Technician
About The Position
Eaton’s Critical Power Solutions Division is hiring a Lead Field Service Electronics Technician based in the Albany, New York area. This remote position is based from a home office and involves daily travel to customer sites, occasional overnight stays, and regional support travel within the United States. An Eaton-provided company vehicle is provided. The division designs and manufactures UPS systems, batteries, and power distribution solutions. In this role, the technician provides on-site customer support, including emergency repairs, start-up services, and preventative maintenance, to maintain equipment performance and reliability. The position includes customer-site work, long-distance driving, and physical tasks such as assisted lifting and carrying loads of 50 pounds or more. Overtime is eligible. Relocation assistance is offered.
Requirements
- High school diploma or GED from an accredited institution.
- Two years of power systems, battery technologies, and/or electronics experience, including relevant coursework and internship experience.
- Possess and maintain a valid, unrestricted state driver's license.
- Pass customer entrance requirements as needed, which may include periodic background checks and drug screenings.
- Be able to travel daily to customer sites and provide out-of-region support in the United States for a minimum of three weeks per quarter.
- Be able to perform required physical tasks, including assisted lifting and carrying 50 pounds or more, pushing and pulling, standing for extended periods, climbing, squatting, bending, kneeling, and driving long distances.
Nice To Haves
- Associate’s degree in electrical or electronics from an accredited institution, current enrollment in an accredited bachelor’s degree engineering program, or applicable military training and experience.
- Three or more years of experience working with power systems, battery technologies, and/or electronics.
- Electrical Technology Certificate.
- Ability to read electrical component schematic drawings and apply troubleshooting, testing, and repair techniques.
- Strong understanding of electrical theory, battery systems, and single- and three-phase circuits.
- Experience collaborating with Field Service Technicians and taking direction from on-site leads.
Responsibilities
- Provide on-site support to customers, including emergency repairs, start-up services, and preventative maintenance.
- Travel daily to customer sites using an Eaton-provided fleet vehicle.
- Provide support for customer needs outside the immediate region within the United States for at least three weeks per quarter.
- Perform physical tasks as needed, including assisted lifting and carrying, pushing and pulling, standing, climbing, squatting, bending, and kneeling.
- Follow company and customer safety rules.
- Collaborate with Field Service Technicians and take direction from on-site leads.
Benefits
- Relocation assistance.
- Company vehicle.
- Laptop, hand tools, AMEX, meters, and smartphone.
- 401(k) and Roth retirement options.
- Medical and dental benefits.
- Tuition reimbursement.
- Paid holidays and vacation.
- Six weeks of paid parental leave.
- Two weekends off per month guaranteed.
- Overtime eligibility.
- Training, tools, and personal protective equipment.
- Career advancement opportunities and continuous hands-on learning.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
