Lead Facilities Manager

JLL•North Charleston, SC

7d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. As Senior Facility Manager, you'll oversee multiple sites within the account's owned and occupied portfolio, ensuring compliance with all local, state, and federal requirements while managing relationships with clients, third-party vendors, and internal stakeholders. You'll lead a team of Facility Management professionals, providing strategic direction, performance management, and career development while ensuring delivery of exceptional facility services aligned with the client's standards and objectives. This role combines operational leadership with financial management, requiring you to prepare and manage facility budgets, track variances, ensure lease compliance, and drive portfolio-wide initiatives that optimize performance and maintain regulatory compliance across your assigned geography.

Requirements

6+ years of experience leading Integrated Facilities Management teams and services
Strong leadership and relationship building skills with proven ability to manage cross-functional teams
Excellent interpersonal and problem-solving abilities with strong verbal, written communication, and presentation skills
Proven track record of delivering excellent internal and external customer service
Proficiency in Excel and ability to analyze data for financial and operational decision-making
Experience with budget management, lease administration, and vendor relationship management
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Bachelor's Degree in Engineering, Facilities Management, Business Administration, or related field
Knowledge of standard business and accounting practices
Professional certifications such as CFM (Certified Facility Manager) or FMP (Facility Management Professional)
Experience managing multi-site portfolios with diverse facility types
Background in corporate real estate operations and portfolio management
Compensation planning and P&L management experience

Responsibilities

Manage performance and outcomes of assigned facility management staff through leadership, mentorship, and development while executing succession planning and building actionable career development plans
Maintain interface with third-party property owners and landlords to ensure total lease compliance, accurate and timely reporting, and resolution of critical tenant relations issues
Provide comprehensive facility services in accordance with standard processes and procedures including application of policies, programs, and coordination across multiple sites
Ensure compliance with portfolio-wide initiatives and all local, state, and federal laws and regulations governing facility operations
Prepare, submit, and manage facility budgets aligned with client goals and objectives while tracking variances and ensuring smooth recovery processes
Support prompt collection of management fees and reimbursements from third-party tenants occupying space within owned premises
Manage, coordinate, and exercise functional responsibility for integrated facility management services across assigned facilities and geography