Lead Facilities Dispatch Operator -Mid Shift
About The Position
The Lead Dispatch Operator plays a key role in supporting day-to-day dispatch operations within an integrated facility maintenance environment. This position focuses on real-time team support, workflow execution, and service consistency, ensuring calls and work orders are handled efficiently and in alignment with established processes. Working under the guidance of Dispatch Operations leadership, the Lead serves as a floor-level resource and point of coordination for Dispatch Operators, helping maintain service levels, providing coaching, and supporting operational priorities.
Requirements
- Experience in a facility maintenance environment
- Ability to provide real-time team support
- Skills in workflow execution and service consistency
- Proficiency in handling calls and work orders efficiently
- Ability to work under the guidance of leadership
- Capability to serve as a floor-level resource and point of coordination
- Skills in maintaining service levels
- Coaching abilities
- Support for operational priorities
Responsibilities
- Support day-to-day dispatch operations
- Provide real-time team support
- Ensure efficient workflow execution and service consistency
- Handle calls and work orders efficiently and in alignment with established processes
- Serve as a floor-level resource and point of coordination for Dispatch Operators
- Help maintain service levels
- Provide coaching to Dispatch Operators
- Support operational priorities
Benefits
- Comprehensive benefits package
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
