Lead FAC Monitor

Family Service Rochester • Rochester, MN

7d • $18 - $20 • Onsite

About The Position

At Family Service Rochester (FSR) we believe that our employees are our greatest asset. We are guided by our values in where we believe that everyone needs to be understood, and that partnership is a process. We believe that everyone desires respect and that partners share power. We believe that everyone has strengths and that judgements can wait. If you share in our values and desire to listen to what people need and together, build better lives we have an opportunity for you.

We are seeking engaging, positive individuals to join our Family Access Center (FAC) team. The Family Access Center provides a safe and neutral environment during child exchanges and parenting times so that children can maintain relationships with family members.

In this role you will create a safe and neutral environment during child exchanges and parenting time so that children are physically safe and do not experience or witness abusive or threatening behavior or comments from parents.

You will do this by monitoring all parent and child conversations and activities at all times while children are at the center. You will work in partnership with the assigned Family Monitor team to set up and organize rooms for scheduled parenting times and/or exchanges. Review family information provided by FAC Coordinator to prepare for the supervising/monitoring activity of each family scheduled so that safety is maintained. You may intervene appropriately to ensure child safety if situations arise that are of concern and/or violate center policies.

In this role you may also be in a support/lead role to provide assistance and direction to the monitor team throughout parenting time shifts. You would intervene if conflicts arose ensuring program guidelines are followed and safety is maintained.

Requirements

• Two years post high school education in human service education or related field, or equivalent training and experience.
• Understanding of divorce or separation and its impact upon children and parents.
• Ability to interact positively with diverse populations.
• Capacity and maturity to be observant, non-judgmental, and ability to intervene, when necessary, in a professional respectful manner.

Nice To Haves

• Knowledge of child development desirable.

Responsibilities

• Create a safe and neutral environment during child exchanges and parenting time so that children are physically safe and do not experience or witness abusive or threatening behavior or comments from parents.
• Monitor all parent and child conversations and activities at all times while children are at the center.
• Work in partnership with the assigned Family Monitor team to set up and organize rooms for scheduled parenting times and/or exchanges.
• Review family information provided by FAC Coordinator to prepare for the supervising/monitoring activity of each family scheduled so that safety is maintained.
• Intervene appropriately to ensure child safety if situations arise that are of concern and/or violate center policies.
• Provide assistance and direction to the monitor team throughout parenting time shifts.
• Intervene if conflicts arose ensuring program guidelines are followed and safety is maintained.

Benefits

• New, more competitive wage starting at $18.00 per hour
• Annual raises
• Potential for annual retention payments dependent upon agency outcomes
• Collaborative and safe work environment where all identities are welcomed and valued.
• Agency lead continuous improvement efforts
• Culture of learning, listening and growth
• Employees regularly meet with senior leadership to provide ideas and feedback.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree