About The Position

The Lead ESS Installation Technician performs installation work on technology projects at client sites and leads and oversees other installation technicians. As a key field position, the role coordinates with project management, field superintendents, clients, contractors, and subcontractors to understand project responsibilities and deliver completed systems. The technician interprets drawing packages and installs complex systems, which may involve rack and enclosure build-outs, panel terminations, device IP configuration and installation, testing, and troubleshooting. The role works independently at job sites, often serving as the senior field supervisor. Responsibilities include delegating and monitoring work, coordinating with stakeholders on behalf of the project manager, and making sound onsite decisions with diplomacy. Project managers and site supervisors are generally available for questions. The technician also maintains project documentation, schedules, inventories, and safety practices.

Requirements

  • High school diploma or GED equivalent.
  • At least 3 years of recent, hands-on experience installing access control and video surveillance cameras in a large-scale commercial environment; data center and new-construction experience is preferred.
  • Experience supervising others’ work and providing helpful feedback.
  • Ability to train and coach others to Diversified standards.
  • Ability to understand access control and CCTV systems, install access control, CCTV, and intercom equipment, and troubleshoot and resolve installation problems.
  • Administrative capability to keep up with day-to-day project requirements.
  • Proficiency with Teams, Outlook, OneNote, BlueBeam, and Adobe Reader.
  • Knowledge of project drawings, programming matrices, SRDs, UILs, JHAs, THAs, RHAs, RFIs, and redlines.
  • Ability to review and understand matrix drawings, BOM lists, and SRDs.
  • Ability to maintain the assigned job schedule and follow DIV28 quality-control specifications.
  • Experience with Genetec, Avigilon, Lenel, AMAG, S2, Honeywell, Software House, Bosch, and DMP systems.
  • Knowledge of mechanical retrofitting of door frames and gates for electric locking hardware and peripheral devices.
  • Knowledge of accessing network interfaces to connect devices such as access controllers, IP cameras, intercoms, and switches.
  • Experience and familiarity with PC administrator-level changes for connecting to IP cameras and with camera aiming and adjustment.
  • Clean driving record and ability to operate a vehicle.
  • Clean criminal record and eligibility to hold a security clearance or local-jurisdiction registration, such as DCJS or TS Clearance.
  • Active passport, ability to obtain an active passport, or ability to obtain one and travel regularly.
  • Ability to work indoors and outdoors, stand, sit, use ladders, and lift up to 40 pounds.
  • Ability to work independently at job sites and exercise good judgment and diplomacy.

Nice To Haves

  • Lenel experience or certification.
  • Experience installing systems in data centers and new-construction environments.

Responsibilities

  • Lead and oversee other ESS Installation Technicians while also performing installation work.
  • Understand the bill of materials (BOM) and identify the materials required for each job.
  • Maintain the job schedule for device and head-end installation and termination, and promptly notify the site supervisor if the schedule cannot be maintained.
  • Take ownership of assigned job schedules, prioritize time, and manage multiple tasks.
  • Communicate daily with the Site Supervisor and promptly report problems found in drawings or matrices and missing or defective equipment.
  • Assist the Site Supervisor with inventory as needed and maintain an online inventory copy in OneNote.
  • Keep OneNote records of work accomplished with technicians and trades, project issues, problems, site readiness, site inventory, and redlines or RFIs when required.
  • Communicate when assistance or guidance is needed, including for labor or technical issues.
  • Assist installation technicians with questions or concerns about device and head-end installation.
  • Coordinate with clients, contractors, and subcontractors; delegate work, monitor others’ work, and communicate with key stakeholders on behalf of the project manager.
  • Maintain and wear appropriate PPE, and ensure hazards are addressed and rectified in a timely manner.
  • Follow job-site safety regulations and the general contractor’s safety requirements.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service