Lead Environmental Svcs Tech-Columbia County-FT Nights

Wellstar Health System•Magnolia, AR

About The Position

The Lead Environmental Services Technician carries out established plans and leads department activities, including shift huddles and coordination of labor, to help ensure hospital areas remain safe, orderly, and sanitary when a supervisor is absent. The role performs cleaning in public areas, patient rooms, surgical suites, ancillary areas, administrative offices, and physician areas, helping provide a clean, safe, and attractive environment for staff, patients, physicians, and visitors. Work may involve access to, cleaning, or transport of hazardous, pharmaceutical, chemotherapy, soiled, or other regulated materials, as well as exposure to hazardous materials and infectious diseases. The lead technician precepts and trains employees, inspects work quality, reinforces departmental practices, ensures supplies and equipment are available, manages inventory, and shifts staff according to facility needs. The role also maintains courteous working relationships and supports service excellence, patient and family partnership, innovation, diversity, and compliance with Wellstar policies and standards.

Requirements

High school diploma or GED.
At least 1 year of housekeeping or environmental services experience in healthcare, hospitality, or a Class A commercial setting.
Basic computer skills, including Microsoft Excel and Word.
Ability to operate enhanced Environmental Services technologies, including ultraviolet disinfecting technology.
Ability to communicate effectively in English and work effectively in a fast-paced environment with continuous exposure to known occupational risk factors.
Ability to lead departmental huddles and reassign staff to meet facility needs.
Ability to perform terminal cleaning in operating room, emergency room, and inpatient care areas.
Ability to serve as a frontline team member in most facility areas.
Ability to communicate effectively with diverse clinical and business work groups.
Ability to train employees and serve as a positive role model and preceptor.
Ability to comply with departmental and organizational policies and regulations.
Problem-solving and managing-up skills.
Ability to use and teach customer-service scripting.
Ability to order supplies and linen to par levels.
Familiarity with floor-cleaning and maintenance equipment.
Proficiency in cleaning all clinical settings.

Responsibilities

Carry out established plans and lead shift activities, including departmental huddles and labor coordination when the supervisor is absent.
Serve as a preceptor for new hires and demonstrate work practices to support performance.
Inspect areas to assess work completion and quality.
Follow departmental policies to maintain a safe environment for patients, visitors, staff, and self.
Perform the full range of Environmental Services Technician cleaning duties.
Reinforce departmental practices focused on HCAHPS scores and healthcare-associated infections.
Ensure adequate supplies and equipment are available for assignments.
Order supplies and maintain inventory while minimizing excess.
Adjust staffing according to volume and facility needs to maximize productivity.
Maintain courteous and cooperative working relationships with management, patients, physicians, professional contacts, and the public.
Tactfully handle difficult situations and manage up people and situations.
Complete annual mandatory training and attend selected departmental meetings when requested.
Give proper notice of absences, tardiness, and schedule deviations.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.