Lead Environmental Svcs Tech-Columbia County--FT Evening

Wellstar Health System•Magnolia, AR

26d

About The Position

The Lead Environmental Services Technician carries out established plans and leads department activities, including shift huddles and staff coordination, in the absence of the supervisor. The role helps ensure hospital areas are safe, orderly, and sanitary. Duties include cleaning public areas, patient rooms, surgical suites, ancillary areas, administrative offices, and physician areas to maintain a clean, safe, and attractive environment for staff, patients, physicians, and visitors. The position may involve accessing, cleaning, or transporting hazardous, pharmaceutical, chemotherapy, soiled, or other regulated materials, and includes exposure to hazardous materials and infectious diseases. The lead performs the full range of Environmental Services Technician cleaning duties, supports new hires as a preceptor, inspects work quality, reinforces practices focused on patient experience scores and healthcare-associated infections, manages supplies and equipment, and shifts staff according to facility volumes and needs. The role also requires courteous and effective interaction with patients, families, colleagues, management, physicians, and the public, along with compliance with Wellstar policies, standards of work, and its code of conduct.

Requirements

High school diploma or GED.
At least 1 year of housekeeping or environmental services experience in healthcare, hospitality, or a Class A commercial setting.
Basic computer skills, including Microsoft Excel and Word.
Ability to operate enhanced Environmental Services technologies, including ultraviolet disinfecting technology.
Ability to communicate effectively in English and work effectively in a fast-paced environment with continuous exposure to known occupational risk factors.
Ability to lead departmental huddles, reassign staff to meet facility needs, and serve as a front-line team member in most areas of the facility.
Ability to perform a proper terminal clean in operating room, emergency room, and inpatient care areas and proficiency cleaning clinical settings.
Ability to communicate effectively with diverse clinical and business work groups.
Ability to train employees, serve as a positive role model and preceptor, and demonstrate compliance with departmental and organizational policies and regulations.
Problem-solving and managing-up skills.
Ability to use and teach proper customer-service scripting.
Ability to order supplies and linen to par levels and familiarity with floor-cleaning and maintenance equipment.

Responsibilities

Carry out established plans and lead departmental huddles and labor coordination during the shift when the supervisor is absent.
Perform the full range of Environmental Services Technician cleaning duties across public areas, patient rooms, surgical suites, ancillary areas, administrative offices, and physician areas.
Serve as a preceptor for new hires and demonstrate work practices to support performance.
Inspect random areas during the shift to assess whether work is complete and meets quality expectations.
Maintain a safe environment by following departmental policies and reinforce practices focused on HCAHPS scores and healthcare-associated infections.
Ensure adequate supplies and equipment are available, order supplies, and maintain inventory while minimizing excess.
Assign or reassign staff according to volume and facility needs to maximize productivity.
Maintain courteous, cooperative working relationships with management, patients, physicians, other professional contacts, and the public.
Handle difficult situations tactfully and manage up people and situations.
Complete required annual training and attend selected departmental meetings at management's request.
Provide proper notice of absences, tardiness, and schedule deviations.
Perform other duties as assigned and comply with Wellstar policies, standards of work, and code of conduct.