Lead Applications Analyst (WorThe Lead Enterprise Systems Analyst, IS Financial Systems, Baptist Health Metro Squarekday/UKG)
About The Position
The Lead Enterprise Systems Analyst serves as a senior technical and functional expert responsible for the design, optimization, and ongoing support of enterprise platforms, with a focus on Workday and UKG Pro Workforce Management (WFM). The role provides technical leadership for enterprise application initiatives that support operational efficiency, standardization, and continuous improvement across Human Resources, Finance, Payroll, and Workforce Management. Acting as both a technical lead and project leader, the analyst coordinates day-to-day application activities, manages prioritized work intake, and oversees delivery of enhancements, integrations, upgrades, and issue resolution. The role leads solution design, system configuration, testing, implementation, and deployment while maintaining alignment with organizational governance, security, and data integrity standards. The analyst mentors application analysts, promotes technical best practices, and serves as the primary escalation point for complex application, integration, and system issues. The role collaborates with business stakeholders, vendors, Enterprise Architecture, Infrastructure, Security, and cross-functional Information Systems teams to translate business requirements into scalable technology solutions. The position operates in a hybrid/on-site environment and supports Baptist Health’s strategic initiatives and workforce productivity.
Requirements
- Proven ability to lead through influence and drive alignment across business and technical stakeholders.
- Strong critical-thinking and problem-solving skills, including root-cause analysis and development of sustainable solutions.
- Excellent communication skills and ability to explain complex technical concepts in business-friendly language.
- Demonstrated commitment to mentoring, team development, and establishing accountability across technical teams.
- Proven experience supporting enterprise Information Systems applications, with organizational, technical leadership, and project coordination skills.
- Experience leading enterprise application implementations, enhancements, integrations, and optimization initiatives.
- Minimum of 2 years of experience in healthcare, healthcare operations, or information technology.
- Working knowledge of project management methodologies, systems analysis, application architecture, and enterprise systems design.
- Bachelor’s degree required.
Nice To Haves
- Master’s degree preferred.
- Advanced knowledge of Workday modules including HCM, Payroll, Benefits, Compensation, Recruiting, Talent, and Finance.
- Advanced knowledge of UKG Pro Workforce Management, including Timekeeping, Scheduling, Accruals, and Workforce Analytics.
Responsibilities
- Serve as the senior technical expert for enterprise application initiatives and lead projects that drive innovation, operational efficiency, and continuous improvement while coordinating cross-functional project teams.
- Lead day-to-day technical operations, mentor application analysts, assign operational priorities, provide advanced production support, and lead enterprise application design, implementation, optimization, and ongoing support.
- Provide 24/7 operational support for assigned enterprise applications and systems as part of an on-call rotation.
- Lead solution design, system configuration, testing, implementation, and deployment activities for enterprise application initiatives.
- Manage prioritized work intake and coordinate delivery of enhancements, integrations, upgrades, and issue resolution.
- Maintain alignment with organizational governance, security, and data integrity standards.
- Serve as the primary escalation point for complex application, integration, and system issues.
- Collaborate with business stakeholders, vendors, Enterprise Architecture, Infrastructure, Security, and cross-functional Information Systems teams.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
