Lead Engineering Technician | Facilities

Red Ventures • Charlotte, NC

11d • $41 - $55 • Hybrid

About The Position

The Lead Engineering Technician is responsible for the day-to-day operation, maintenance, and condition of Red Ventures’ multi-building corporate office campus, which includes owner-occupied and third-party tenant space. The role leads and directly supervises two Facilities Technicians and oversees base building systems, including HVAC, electrical, plumbing, life safety, and building automation. Specialized and licensed work, including HVAC, is performed by outsourced vendors; the Lead Engineering Technician manages those vendors, verifies work quality and compliance, and serves as the on-site technical authority.

The position is based at the South Charlotte, North Carolina headquarters and follows a hybrid schedule: onsite Tuesday through Thursday and fully remote Monday and Friday. The role also participates in an on-call rotation and serves as a first responder to after-hours emergencies.

Requirements

• High school diploma or GED.
• At least 5 years of commercial building engineering, facilities maintenance, or building operations experience, including exposure to HVAC, electrical, and plumbing systems.
• At least 1 year of supervisory or lead technician experience.
• Experience managing outsourced vendors and service contracts.
• Working knowledge of commercial building systems, including HVAC and refrigeration cycles, BAS, low-voltage controls, 480V electrical, plumbing, and fire and life safety, sufficient to diagnose issues, direct vendors, and assess work quality.
• Ability to read and interpret MEP drawings, equipment schematics, and vendor service reports.
• Strong diagnostic and troubleshooting skills, including root-cause analysis and developing durable fixes.
• Supervisory and leadership skills, including delegation, coaching, and accountability.
• Vendor and contract management skills, including scoping, quote review, and performance tracking.
• Professional, service-oriented communication with employees, tenants, ownership, and vendors.
• Strong organization and prioritization across multiple buildings, work orders, preventive maintenance schedules, and compliance records.
• Proficiency with CMMS or facilities management software, BAS interfaces, and Microsoft Office, plus basic budget tracking.
• Valid driver’s license and clean driving record.
• Ability to lift up to 50 pounds, climb ladders, work at heights, and work in confined spaces as required.

Nice To Haves

• Associate’s degree or technical/vocational training in building engineering, facilities management, mechanical systems, or a related field.

Responsibilities

• Serve as the on-site technical owner of base building systems, including HVAC, BAS, electrical, plumbing, roofing, fire and life safety, and generators.
• Build and manage the campus preventive maintenance program in the CMMS; perform routine rounds, BAS monitoring, and first-line HVAC checks.
• Perform or direct minor electrical, plumbing, and general repairs within scope and licensing limits, and coordinate licensed trades for permitted work.
• Analyze chronic issues to identify root causes and recommend repairs, replacements, and energy-efficiency opportunities.
• Supervise, train, and mentor two Facilities Technicians, including assigning work, setting schedules and coverage, and conducting reviews.
• Serve as the facilities contact for tenant maintenance requests, ensure lease compliance, and maintain the owner-occupied building to a high standard.
• Manage outsourced HVAC contractors and specialty vendors, including scopes, quotes, renewals, and performance tracking; verify work quality, licenses, insurance, and EPA 608 documentation.
• Maintain building records, including equipment inventories, warranties, O&M manuals, and maintenance history.
• Enforce safe work practices, including lockout/tagout, PPE, and work at heights, and ensure required inspections and certifications are current and documented.
• Support emergency planning and drills, and serve as a first responder to after-hours emergencies as part of the on-call rotation.

Benefits

• Health insurance coverage, including medical, dental, and vision.
• Life insurance.
• Short- and long-term disability insurance.
• Flexible Spending Accounts.
• Holiday pay.
• 401(k) with match.
• Employee Assistance Program.
• Paid Parental Bonding Benefit Program.
• Flexible paid time off: full-time employees accrue 20 days per calendar year, increasing to 25 days after five years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED