Lead, Engineering Operations

Salesforce•Bellevue, WA

5d•$123,100 - $186,300

About The Position

The Lead, Engineering Operations Manager for Platform orchestrates and oversees complex technical initiatives that contribute to Salesforce’s growth and success. This individual contributor partners with engineering, product management, marketing, operations, sales, executives, and other stakeholders to align teams and ensure projects are delivered effectively and on time. The role leads programs from beginning to end, improving workflows and communication across Technology organizations. The position calls for a versatile, service-oriented professional with strong executive presence who can operate across tactical and strategic work, build relationships, and foster transparent communication. The successful candidate will help advance Salesforce’s Product & Technology strategy globally and encourage organizational change.

Requirements

A related technical degree.
At least 3 years of enterprise software, technical program, or engineering management experience at an enterprise technology company.
At least 3 years conducting and leading SaaS product development programs, with understanding of the SaaS business model and product development lifecycle.
Excellent analytical and problem-solving skills, with hands-on attention to detail.
Deep experience with the software development lifecycle and the ability to apply that knowledge in a dynamic environment using Agile methodologies.
Ability to establish credibility and rapport with senior executives and team members.
Strong organizational, communication, and relationship-building skills to drive consensus and work in a cross-functional, matrix-management environment.
Ability to master technical subjects and technologies relevant to the program.
Strong project management and analysis skills.

Responsibilities

Lead programs by aligning scope and release planning, establishing vision and business goals with teams, structuring programs, and securing cross-functional alignment.
Guide teams through the software engineering experience using Agile methods and analytical and technical skills.
Build partnerships with functional team members to focus on business goals and serve as a trusted partner to executive management.
Support program and feature dependencies across teams, scrum teams, functions, divisions, and partners.
Anticipate and remove obstacles that slow or prevent project teams from achieving project goals.
Provide monthly program reviews and updates at sprint reviews, including details on project goals, risks, and critical issues.
Create a collaborative environment that fosters creativity, innovation, and learning.
Help advance the Product & Technology strategy globally and drive organizational change.