Lead, Engineering Operations

Salesforce•Bellevue, WA

About The Position

The Lead, Engineering Operations Manager for Platform orchestrates and oversees complex technical initiatives that support Salesforce’s growth and success. This individual contributor role partners with engineering, product management, marketing, operations, sales, and other functions to align teams and ensure projects are delivered on time. The role leads programs from planning through completion, working with executives and key partners to improve workflows, communication, and delivery across Technology organizations. The successful candidate is comfortable working across tactical and strategic priorities, building relationships, communicating with executive presence, and operating in a transparent, fast-moving environment. They help advance Salesforce’s Product & Technology strategy globally and foster a collaborative culture of ownership, innovation, and learning.

Requirements

A related technical degree.
At least 3 years of enterprise software, technical program, or engineering management experience at an enterprise technology company.
At least 3 years of conducting and leading SaaS product development programs, with understanding of the SaaS business model and product development lifecycle.
Excellent analytical and problem-solving skills, with hands-on attention to detail.
Deep experience with the software development lifecycle and the ability to apply that knowledge in a dynamic environment using Agile methodologies.
Ability to establish credibility and rapport with senior executives and team members.
Strong organizational, communication, and relationship-building skills, including the ability to drive consensus and work in a cross-functional, matrixed environment.
Ability to master technical subjects and technologies relevant to the program.
Strong project management, analysis, and communication skills.

Responsibilities

Lead programs by aligning scope and release planning, establishing vision and business goals, structuring programs, and securing cross-functional alignment.
Guide teams through the software engineering process using Agile practices and analytical and technical skills.
Build partnerships with key functional team members to maintain focus on business goals.
Partner with executive management to support program success.
Coordinate program and feature dependencies across teams, scrum teams, functions, divisions, and partners.
Anticipate and remove obstacles that hinder teams from delivering project goals.
Provide monthly program reviews and updates at sprint reviews, including the status of project goals, risks, and critical issues.
Create a collaborative environment that fosters creativity, innovation, and learning.
Help advance the Product & Technology strategy globally and drive organizational change.