Lead Engineer – Commercial Field Service

GE Aerospace • Seattle, WA

3d • Onsite

About The Position

GE Aerospace is looking for a Lead Engineer to join our Airframer Field Service organization! As a member of this team, you can expect to be co-located at the customer’s site, providing day-to-day support to our customers. More specifically, you will serve as the primary GE on-site representative and be expected to provide program leadership, technical direction, and hands on troubleshooting assistance to the customer in their operation, inspection, maintenance, and repair of assigned jet engine product lines before and during aircraft entry into service.

Requirements

• A Bachelor's degree from an accredited university or college with at least 2 years of full time working experience in airline operations or maintenance planning, engineering, aviation propulsion, or related field (or a high school diploma / GED with at least 6 years of full time work experience in airline operations or maintenance planning, engineering, aviation propulsion, or related field).

Nice To Haves

• Some technical expertise in aircraft engine or turbomachinery equipment.
• Experience using software or data analytics to make informed technical decisions and to provide recommendations to the customer or other key internal stakeholders.
• Self-directed with the ability to solve complex problems using sound judgement and critical thinking.
• Ability to lead and deliver on result orientated priorities using strong project management, analytical, time management and prioritization skills.
• Strong oral and written communication skills with the ability to forge deep relations at all levels, not only with key internal stakeholders but also with the customer.
• Passion to gain a deeper understanding of the commercial function and driving success for Aerospace with internal/external stakeholders, our customers, partners and colleagues.
• Embody the GE Behaviors including Customer Driven, Respect for People, Continuous Improvement.

Responsibilities

• Support customer issue resolutions, fleet issues, service bulletin implementations, monitoring and diagnostics, fleet configuration, and outage management.
• Interpret OEM & technical manuals where necessary.
• Review effectiveness of maintenance actions to identify training need opportunities.
• Utilize our FLIGHT DECK principles to deliver continuous improvement, identifying proactive reliability enhancements.
• Produce data analytics and timely reporting of production status, program updates, events, and trends to key internal stakeholders.
• Provide recommendations on opportunities for proactive maintenance; direct and facilitate any necessary rework to assure engine serviceability meets new aircraft requirements for certification.
• Share voice of customer insights to key internal stakeholders regularly to assist with data collection and timely reporting of performance analyses, marketing intelligence, and potential sales opportunities.
• Flexibility and willingness to work onsite to support around-the-clock operations at the customer as needed on weekends and holidays.

Benefits

• Healthcare benefits include medical, dental, vision, and prescription drug coverage
• access to a Health Coach from GE Aerospace
• the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services.
• the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants.
• tuition assistance
• adoption assistance
• paid parental leave
• disability insurance
• life insurance
• paid time-off for vacation or illness.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior