Lead Engineer Cloud Automation

JetBlue Airways Corporation•New York, DC

1d•Hybrid

About The Position

The Lead Cloud Automation Engineer serves as the primary point of contact and technical leader of the Cloud Automation team. The Lead Engineer plans, prioritizes, delegates and assigns tasks to ensure business and customer deliverables are met quickly and efficiently. He coordinates with leadership to determine goals and resolve issues; protectively reporting status, challenges, issues and constraints. The Lead Engineer monitors and adjusts priorities to balance workload and maintain team cooperation and output. The Lead Engineer reviews, critiques and edits team work products and documentation for readability, correctness and quality. The Lead engineer serves as a technical thought leader; following developments in the field, exploring products and technologies to improve infrastructure quality, compliance, time to market and cost. The Lead Engineer is responsible for designing, documenting, provisioning, and maintaining cloud infrastructure via code. The Lead Engineer prepares performance and cost-optimal cloud services to deliver infrastructure aligned with reference architecture standards, frameworks, and patterns. The Lead Engineer maintains the infrastructure and collaborates with operational teams for change management and incident response. The Lead Engineer excels when working on complex projects, is motivated to deliver results, maintains operational excellence, and models the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.

Requirements

Bachelor’s Degree in Computer Science or related IT discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
Three (3) years of experience in a production operations environment
Three (3) years of experience in Amazon AWS Cloud production environment
Three (3) years of experience coding and scripting in one of the following: Python, Bash, PowerShell
Three (3) years of experience deploying and operating containerized applications
Experience deploying scaling, and administering production Kubernetes clusters - Azure Kubernetes Service (AKS) preferred
Excellent knowledge of Continuous Integration (CI)/Continuous Delivery (CD) and Infrastructure as Code (IaC) automation tools
Proficient in IT Infrastructure, networking concepts, IT security, server engineering, virtualization, data center tools, processes, and modern event-driven application architecture
Strong understanding of DR (Disaster Recovery) and HA (highly availability) solutions and their use
Available for overnight travel (up to 10%)
In possession of valid travel documents with the ability to travel in and out of the United States
Able to work flexible hours and be available for emergency responses on short notice
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

Four (4) years of experience working as a Linux Systems Administrator or Windows System Administrator
Four (4) years using a Configuration Management platform: Ansible, Chef, Puppet, Salt
Experience designing and building critical production solutions which are: implemented as code, fully automated, auto-scaled, fully instrumented, and monitored
Experience with AWS Connect CCaaS, AWS Lambda compute, AWS Lex, AWS Contact Lens
Experience designing monitoring and alerting strategies, backup, and disaster recovery
Experience operating and leveraging hyperconverged computing platforms such as Nutanix and VxRail
Experience with industry frameworks and methodologies: ITIL/Agile/Scrum/DevOps/SRE

Responsibilities

Write and execute Infrastructure as Code (IaC) pipelines capable of deploying standard cloud services including Virtual Networks, Firewalls, Load Balancers, Storage Accounts, Application Program Interface (API) Management Gateways, Kubernetes clusters, Messaging bus services, Managed databases, and Virtual Machines
Write and execute code capable of managing Cloud governance policies, security, and cost management constructs
Implement and leverage Configuration Management and GitOps to maintain infrastructure leveraging Ansible, Salt, and Terraform
Plan and build Cost effective Platform as a Service (PaaS) solutions including provisions for high availability and disaster recovery
Code and deploy infrastructure leveraging Availability Zones/Availability Sets
Create and maintain infrastructure documentation and operational procedures using tools such as Confluence and Lucidchart
Collaborate and provide knowledge transfer to operational support teams and colleagues
Create monitor alerts and remediation workflows
Build auto-remediation capabilities using automation frameworks and serverless functions
Implement autoscaling features, container management policies, and specify virtual hardware to optimize for low cost and high application performance
Monitor, operate, maintain, and improve cloud environment based on operational metrics, Service Level Agreements (SLAs), and best practices
Other duties as assigned