Cloud Automation Engineer

Gore Mutual Insurance•Cambridge, ON

1d•Hybrid

About The Position

The Cloud Automation Engineer designs, builds, and operates automation-first cloud infrastructure platforms using Infrastructure-as-Code (IaC), CI/CD, and serverless automation. The role enables secure, repeatable, and resilient cloud environments through standardized automation, self-service capabilities, and codified governance primarily in Microsoft Azure, with tertiary exposure to AWS. This role partners closely with Cloud Platform Engineering, Security, Network, and Operations teams to ensure all automation solutions are secure-by-design, private-network-first, and resilient by default, including full lifecycle support for business continuity and disaster recovery (BC/DR) implemented through IaC.

Requirements

Undergraduate degree in Engineering or related field with one of the Certifications: AZ-104, AZ-400, Terraform Associate or Terraform Authoring and Operations Professional
Minimum of 5 years of experience with batch scripting languages
Minimum 3 years of experience with technology process automation using tools such as Azure Functions, Logic Apps, Automation Accounts, Lambda or Power Platform
Minimum 2 years DevOps experience
Relevant certifications such as AZ-104, AWS CloudOps Engineer
AZ-400 certification is highly desirable
Minimum of 3 years of experience with Infrastructure as Code technologies such as Azure BICEP, ARM or Terraform. Preference to direct Terraform experience.
Minimum of 2 years of experience with private cloud networking concepts
Technical Expertise: Proficiency in infrastructure technology automation, working within cloud platforms such as AWS, Azure, or Google Cloud.
In-depth understanding of system automation scripting technologies using common scripting languages such as PowerShell, Bash or Python.
In-depth understanding of high availability, disaster recovery, multi-site architecture, serverless micro-service automation architecture, and hybrid cloud service integration is a must.
Infrastructure as Code Knowledge: Strong understanding of Infrastructure-as-Code concepts and technologies (e.g. Terraform, BICEP, ARM, Git).
Ability to build Terraform code based on technology infrastructure architecture designs and service catalogue standards.
Knowledge of Git repository branch strategies and code repo best practices.
Automation and Integration Skills: Experience with serverless automation tools across hybrid cloud providers to build integration and automation processes based on business need.
Hands-on experience with serverless automation tools such as Azure Automation Accounts, Logic Apps, Functions, AWS Lambda and Data Factory.
Strong understanding of object-oriented scripting using common script languages like PowerShell, Bash or Python.
Working experience with vendor API tools for use within automation and integration processes.
Problem-Solving: Ability to diagnose and resolve complex micro-service and CI/CD issues.
Ability to diagnose and resolve complex micro-service and CI/CD pipeline issues across a hybrid cloud environment.
Act as SME and tier 3 support for troubleshooting of deployed automation and integration solutions.
Solving and conducting disaster recovery operations when required.
Communication: Excellent verbal and written communication skills to collaborate effectively with team members and stakeholders.
Project Management: Ability to manage multiple projects and prioritize tasks effectively.

Nice To Haves

AZ-400 certification is highly desirable
Preference to direct Terraform experience.

Responsibilities

Design, develop, and maintain Infrastructure-as-Code using Terraform, ensuring infrastructure is reproducible, testable, and auditable.
Build and maintain reusable IaC modules aligned with platform standards, security guardrails, and network architecture patterns.
Implement automated provisioning, configuration, scaling, and decommissioning workflows for cloud infrastructure and shared services.
Define and maintain code repositories following industry BEST PRACTICES and strong code repository governance.
Design and maintain BC/DR capabilities and recovery environments using Infrastructure-as-Code.
Automate recovery environment deployment and support validation/testing routines to ensure recoverability and resilience.
Design, implement, and maintain CI/CD pipelines for infrastructure and platform automation.
Integrate testing, validation, and policy enforcement into pipelines to promote safe and consistent changes.
Enable repeatable deployments across environments using modern DevOps practices.
Build automation solutions using PowerShell, Azure Logic Apps, Azure Automation Accounts, and Azure Functions.
Develop event-driven and scheduled automation for platform operations, governance processes, and operational workflows.
Implement robust secret management and secure runtime configuration practices.
Develop and maintain automation using PowerShell, Python, and Bash scripting.
Use appropriate scripting/tools to enable orchestration, integration, validation, and operational automation across platforms.
Work closely with other IT teams to integrate cloud network solutions with existing systems and applications.
Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems including router, switches, firewalls, wireless controllers and VPN concentrators.
Maximizing network performance by monitoring activity and utilizing observability tools such as Dynatrace and Azure monitoring.
Monitoring and maintenance of company-wide AV (Audio-Video) infrastructure – such as conference rooms, collaboration spaces etc.
Serve as the on-call network engineering for after-hours escalation issues as part of the company on-call rotation schedule.
Ensure automation solutions are observable and operationally supportable by integrating with modern observability platforms such as Dynatrace, Datadog, and Azure-native tooling including Azure Monitor and Azure Log Analytics.
Develop dashboards, alerts, and operational insights, enabling faster detection and root-cause analysis (RCA) by using telemetry (metrics/logs/traces) and platform standards.
Use modern query languages such as DQL (Dynatrace Query Language) and KQL (Kusto Query Language), with secondary knowledge of SQL, to support troubleshooting, insights, and automation-driven operations.
Embed cloud security and technology security best practices into all automation solutions (identity, secrets, least privilege, logging, secure configuration baselines).
Partner with Security teams to ensure automation aligns with enterprise security requirements and audit expectations.
Ensure changes are traceable and auditable through source control and deployment records.
Apply a strong foundation in cloud network theory to ensure automation processes are designed with a private networking first priority.
Ensure automation supports secure connectivity patterns (segmentation, routing considerations, controlled ingress/egress, and service endpoint/Private Link-style design patterns where applicable).