Lead Engineer, Application Development
About The Position
Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands. We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Lead Engineer, Salesforce is responsible for the technical leadership, solutioning, design, development, and delivery of Salesforce-based solutions supporting Pharmacy Hub Services. This role serves as the technical leader for Salesforce Service Cloud, Experience Cloud, and associated Hub platforms that enable patient access, benefits verification, prior authorization, copay assistance, fulfillment coordination, case management, and patient support programs. The Lead Engineer partners closely with Product Management, Operations, Client Implementations, Architecture, Quality Engineering, and Integration teams to deliver scalable, secure, and compliant solutions that improve patient access and accelerate time-to-therapy. The role provides hands-on technical leadership while mentoring engineers and driving adoption of development standards, automation, and best practices.
Requirements
- 8+ years of software engineering experience.
- 6+ years of hands-on Salesforce platform experience.
- 3+ years leading Salesforce development teams or enterprise implementations.
- Experience supporting healthcare, pharmaceutical, specialty pharmacy, patient services, or hub service platforms preferred.
- Experience delivering complex, integration-heavy enterprise systems.
- Salesforce Service Cloud
- Salesforce Experience Cloud
- Apex
- Lightning Web Components (LWC)
- Flow Automation
- SOQL/SOSL
- Salesforce Security Model
- Platform Events
- REST/SOAP APIs
- MuleSoft integration patterns
- CI/CD and DevOps practices
- Azure DevOps and/or Gearset
- Git source control
- Agile methodologies
Nice To Haves
- Integration with pharmacy, payer, or healthcare systems
- AWS-based architecture familiarity
- Event-driven architecture experience
Responsibilities
- Lead the design and development of enterprise Salesforce solutions supporting Pharmacy Hub operations.
- Serve as the technical authority for Salesforce Service Cloud, Experience Cloud, Flows, Apex, Lightning Web Components (LWC), and platform architecture.
- Define and enforce development standards, coding practices, security controls, and technical governance.
- Collaborate with Enterprise Architecture to evolve the strategic Hub platform roadmap.
- Design and implement solutions supporting: Patient Enrollment, Benefits Verification (BV), Prior Authorization (PA), Copay Programs, Patient Assistance Programs (PAP), Case Management, Pharmacy Fulfillment, Referral Management, Patient and Provider Communications, Consent Management and Compliance Workflows.
- Drive automation and workflow optimization across patient access services.
- Lead a team of Salesforce developers and engineers.
- Perform architecture reviews, code reviews, and release readiness assessments.
- Mentor engineers on Salesforce best practices, design patterns, and platform capabilities.
- Provide guidance on complex technical issues and production support escalations.
- Champion Agile development practices and continuous improvement initiatives.
Benefits
- medical, dental, vision, life, and disability insurance
- 401(k) plan, with employer contributions where applicable
- flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations
- eight standard company holidays and three floating holidays annually
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
