Lead Engagement Specialist
Semper Home Loans•Providence, RI
•Hybrid
About The Position
Semper Home Loans is currently looking for a Part-Time Lead Engagement Specialist to connect potential borrowers with mortgage solutions. In this role, you’ll play a crucial part in guiding leads through the initial steps of their home financing journey.
Requirements
- Excellent phone communication skills with a professional and friendly demeanor.
- Comfortable working in a fast-paced, results-driven environment.
- Highly organized and detail-oriented, with strong record-keeping abilities.
- Self-motivated, with the ability to work independently and collaborate with a team.
Nice To Haves
- Experience in sales, customer service, or mortgage-related roles is a plus!
Responsibilities
- Engage with mortgage leads via phone, text, and email.
- Provide initial guidance, answer inquiries, and schedule appointments with Loan Officers.
- Maintain accurate records of all interactions using our CRM and pre-existing spreadsheets.
- Actively communicate with borrowers throughout the majority of your shift.
- Consistently follow up to maximize engagement and conversion.
Benefits
- Competitive compensation.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
