Lead Enablement Platform & Adoption
About The Position
The Lead Enablement Platform & Adoption is responsible for recommending and shaping the assessment, business requirements, roadmap recommendations, and adoption strategy for the enablement platform. This role ensures sellers and managers can easily use our enablement platform to find trusted content, complete required workflows, and adopt tools in ways that improve sales execution and business outcomes, while leveraging meaningful AI improvements. This role partners closely with Sales Enablement, IT, Revenue Operations, Marketing and Sales Leadership to ensure the platform experience is supported by accurate, current, and field-ready content and to influence the launch, adoption, and sustainment of broader Sales technology changes.
Requirements
- 8-15 years of experience in sales enablement, revenue operations, revenue technology adoption, change management, digital transformation, or related field.
- Proven experience leading complex cross-functional initiatives without direct authority.
- Demonstrated ability to turn business needs into clear requirements, adoption plans, and measurable outcomes.
- Strong understanding of seller workflows, manager reinforcement, content access, readiness, and enablement technology.
- Experience driving adoption of platforms, tools, workflows, or process changes across a distributed sales organization.
- Ability to identify adoption barriers, simplify complexity, and align stakeholders around practical solutions.
- Strong executive communication, facilitation, and decision-support skills.
- Bachelor’s degree or equivalent experience.
Nice To Haves
- Experience with Salesforce, Seismic, sales enablement platforms, knowledge management, AI-assisted enablement, or digital adoption tools.
Responsibilities
- Responsible for recommending and shaping the enablement platform roadmap, including business requirements, user experience priorities, governance inputs, adoption and migration planning.
- Define business requirements that improve seller productivity, trusted content discovery, manager coaching, readiness, and workflow execution.
- Evaluate emerging AI and enablement technologies and recommend practical enhancements to the enablement ecosystem.
- Partner with IT and Revenue Operations to align enablement technology to core sales processes and field needs; sequence changes, resolve risks, and confirm accountable owners for broader sales technology changes.
- Lead adoption planning that involves stakeholder analysis, communications, launch readiness, reinforcement, and sustainment.
- Identify and resolve adoption barriers related to usability, process design, manager reinforcement, communications, competing priorities, or unclear ownership.
- Establish field feedback loops that convert seller and manager input into prioritized recommendations for system, process, or content owners.
- Define adoption measures and scorecards that track active use, workflow completion, approved-content use, proficiency, and business impact.
- Report adoption health, risks, tradeoffs, and recommendations to senior leaders.
Benefits
- Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D)
- Flexible Spending Accounts and Health Savings Accounts
- Short-Term Disability and Long-Term Disability
- Comprehensive 401(k) plan
- Generous Parental Leave
- Unrestricted paid time off (known as Discretionary Time Off - DTO)
- Wellness Program, including ClassPass & Employee Assistance Program
- Tuition Reimbursement
- Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage
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What This Job Offers
Job Type
Full-time
Career Level
Senior
