Lead Emergency Services Technician

Paul Davis Restoration of Williamsburg, VA•Williamsburg, VA

53d•$20 - $24•Onsite

About The Position

Our Lead Emergency Services Technician role is a career in the restoration industry, leading a crew of technicians who respond to emergency and property damaging situations. The Lead Emergency Services Technician and team address the property and the customer with skill, knowledge, and professionalism, and our goal is to preserve as much of the property as possible while working safely and efficiently on the job site.

Requirements

Strong technical aptitude and comfort with technology (iPhone, iPad, job management systems).
Exceptional attention to detail and process accuracy.
1+ years of experience in construction, restoration, or related skilled trades.
Ability to work independently and manage multiple tasks methodically.
Excellent written and verbal communication — clear, direct, and factual.
Ability to create documents and estimates.
Valid driver’s license and ability to operate company vehicles safely.

Nice To Haves

Prior restoration experience.
IICRC certifications (or willingness to earn them).
Associate or Bachelor’s Degree.

Responsibilities

Lead and train technicians in the field and warehouse.
Use digital tools such as RMS, Xactimate, and MICA for documentation and project tracking.
Perform damage assessments, moisture inspections, and set restoration equipment per standard protocols.
Communicate job details clearly and factually with customers and internal teams.
Maintain vehicles, tools, and equipment in clean, organized condition.
Accurately log time, notes, and photo documentation for each job.
Participate in an on-call rotation for emergency response.
Earn paid IICRC certifications and pursue ongoing technical development.