Lead EMT

AMR•Prescott, AZ

About The Position

The Lead Emergency Medical Technician provides emergency medical care and transportation services while serving as a frontline leader for EMT personnel. The role supports daily field operations, coordinates shift activities, mentors and trains team members, and ensures compliance with clinical protocols, safety standards, and organizational policies. The position maintains direct patient care responsibilities while providing operational guidance, promoting teamwork, and supporting quality patient care and service delivery. Life Line Ambulance serves the Prescott, Williams, and Wickenburg areas in Arizona.

Requirements

  • At least 2 years of EMT experience.
  • State EMT certification.
  • State driver's license and a driving record compliant with GMR's Safety & Driving policy; proof is required if conditional employment is offered.
  • BLS certification.
  • Strong leadership and decision-making skills.
  • Strong listening and comprehension skills.
  • Ability to adapt to quickly evolving situations.
  • Effective oral and written communication skills.
  • High school diploma or equivalent (GED).

Nice To Haves

  • Some leadership experience.
  • Some advanced education.
  • Related healthcare experience.

Responsibilities

  • Perform daily EMT functions and provide basic life support (BLS) patient care, remaining available to assist field personnel.
  • Monitor, communicate with, and support field staff in their tasks and objectives.
  • Assess calls, determine the appropriate course of action, make or approve BLS-level medical decisions, and request advanced life support resources when patient needs exceed the BLS scope of practice.
  • Serve as a liaison among field staff, management, communications centers, healthcare facilities, and patient families.
  • Collaborate with allied health and public safety personnel to support customer service and patient care.
  • Monitor system status and work with the communications center to pre-assign, reassign, or divert crews to support operational efficiency.
  • Ensure in-service units are serviceable and oversee the proper and timely deployment of field staff.
  • Monitor cleanliness of buildings, units, and operations sites.
  • Maintain complete records of issued equipment and ensure its return at the end of employee shifts.
  • Assist road crews and supervisory staff with Patient Care Report transmission.
  • Ensure staff follow GMR protocols and resolve or escalate issues to appropriate personnel.
  • Promptly report and escalate workplace injuries, vehicle incidents, and property or equipment damage.
  • Comply with company policies and applicable employment laws while providing care according to clinical protocols and safety requirements.
  • Perform other duties as assigned.
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