Lead Driver, Patient Services Representative-Radiology - 102nd Street - Mount Sinai Hospital - Part Time - Monday-Tuesday, Days

Mount Sinai Health System•New York, NY

25d•Onsite

About The Position

Responsible for the safe operation/driving of the mobile mammography vehicle, proper maintenance, cleaning and management of repairs (emergency and routine); drives the vehicle from home base to service site and back to home base; greets patients and conducts the intake process. Trains and mentors junior Driver-Patient Services Representative staff.

Requirements

2+ years’ experience as driver of a mobile van, EMS vehicle or operator of a vehicle of similar size (42 foot) under similar circumstances, preferably medically related.
Computer skills, organizational skills, attention to detail.
Must have interpersonal skills sufficient to interact effectively and engage with our clients as well as department staff and host site staff while working within close quarters.
Present a positive attitude and professional appearance.
Must be able to work extended shifts (12 + hours) and weekends.

Responsibilities

Drives to and from the scheduled service sites.
Maintains awareness of potential risk to patients, staff and facility while operating the vehicle.
Serves as patient services representative while not driving on days of service. Registers patients, organize and review paperwork for each patient, asking and documenting patient history questions, initiates the Screening Intake Forms for Cancer Services Program patients and coordinates with the fixed base insurance verification team as needed.
Directs patients to dressing rooms and assist in daily work flow.
For patients who arrive for screening but need diagnostic exams, works with the health educator/navigator and the patient to locate a convenient facility.
Trains and mentors new and junior Driver-Patient Services Rep staff.
Inspects vehicle before and after each trip, maintains log of routine inspections of vehicle on a daily, weekly and monthly basis, maintains daily log of vehicle mileage hours, completes driver evaluation form.
Responds to emergency calls regarding vehicle status or when directed by management.
On non-driving days, plans routes, works with host facilities to assess parking, secures parking permits.
Keeps records of maintenance needs and travel costs, including but not limited to tolls, permit fees, cleaning and fuel.
Schedules and completes all van maintenance, including routine oil changes and cleaning, replenish fuel, oil and water, and perform minor repairs, washes and polishes vehicle.
Moves materials to and from the vehicle, check operating manual lists and other documents to determine that all items have been loaded and unloaded. Keep supplies at Periodic Automatic Replenishment levels.
Other duties as assigned