Wappingers - Lead Dock Runner

Goodwill NYNJ•Wappingers Falls, NY

3d•Onsite

About The Position

The Lead Dock Runner supports daily warehouse operations by efficiently moving donated goods, assisting with loading and unloading trucks, ensuring items are accurately distributed to the appropriate areas and trucks/trailers in a timely manner. This role is essential for maintaining a safe, organized, and productive dock environment that supports Goodwill’s mission.

Requirements

High school diploma or equivalent preferred.
Previous warehouse, logistics, or retail back-room experience a plus.
Ability to lift up to 50 lbs regularly and stand for extended periods.
Ability to work in fast-paced, physically demanding environments.
Strong teamwork, communication, and time-management skills.
Dependability and strong work ethic are essential.
Ability to follow instructions and always operate safely.
Work schedule open availability Monday – Saturday 8 am – 6 pm.

Responsibilities

Assist with loading and unloading trucks and trailers.
Execute routing schedule in daily basis for upstate region.
Create and maintain relationships with Ryder team.
Communicate effectively with operations manager and director logistics in daily basis for operational stand of work.
Transport donated goods from the dock to designated processing or storage areas.
Maintain clean, organized, and safe dock areas, including removal of debris and empty pallets.
Communicate with forklift drivers, dock associates, and supervisors to support workflow.
Sort and stage donations as needed to ensure efficient processing.
Operate pallet jacks, forklift or other warehouse equipment.
Follow all safety procedures, PPE requirements, and Goodwill operational policies.
Report hazardous conditions, damaged equipment, or safety concerns immediately.
Assist in preparing outgoing shipments and ensuring accurate documentation.
Provide general support to warehouse teams as directed.
Ensure donations are received, handled, and sorted according to Goodwill NY/NJ standards (sellable, outlet, salvage, recycling, trash).
Conduct or support pre-shift safety huddles, reinforce safety rules, and immediately address unsafe behavior or conditions.
Report and document incidents, near-misses, and equipment defects; partner with management on corrective actions.
Ensure 100% compliance on loads for next day.
Oversees consumable controls and non-consumable control in a weekly basis.
Serve as the on-the-floor lead for dock workers, runners, and possibly transitional/mission participants during the shift.
Help support a respectful, mission-aligned culture where donors, drivers, and team members are treated with dignity.
Communicate shift priorities, changes, and expectations at the start of shift and as conditions change.
Track basic productivity metrics (loads processed, loads departures and arrival time in daily basis, trailers turned, etc.) and share with warehouse leadership.
Relay issues with delays behavior, recurring quality problems, or store/driver concerns to appropriate leaders.
Coordinate end-of-shift housekeeping: trash removal, cardboard to baler, securing equipment, and locking dock doors as required.