Lead Dispatch Clerk

Bozzuto's Inc.•Cheshire, CT

1d•$23 - $27•Onsite

About The Position

As a Lead Dispatch Clerk - Book Out Person, you will be responsible for assigning drivers to daily routes based on the employee work schedule and operational needs. This position ensures all outbound loads are covered by the appropriate driver while maintaining accurate scheduling and dispatch records. The Book Out Person serves as a key point of communication between drivers and transportation leadership to ensure efficient daily operations and on-time deliveries.

Requirements

Ability to stand, walk and sit throughout your day
Walking on a variety of flooring such as carpet, concrete, tile etc
Strong Communication Skills: Communication of expectations and directions in a clear, concise and professional manner; reporting data and information accurately to leaders and team members
Organizational Skills: Ability to multi-task during shift, ability to prioritize tasks based on impact
Quality: Maintain integrity and high standards of product and data from all perspectives
Safety Culture: Maintain and drive safety policies and demonstrate safe practices throughout shift

Nice To Haves

1-2 years of transportation/dispatch experience required
Prior experience training or leading a team preferred
DOT knowledge of rules and regulations
Knowledge of Transportation Management Systems such as but not limited to Roadnet, Global, YMS,E-mail, Voice mail etc
Proficiency in English (written and verbal) to effectively communicate with associates and leadership

Responsibilities

Assign drivers to daily routes based on the employee work schedule, availability, and operational needs.
Book out all scheduled loads to the appropriate drivers while ensuring complete route coverage.
Review driver schedules, time-off requests, hours of service.
Make adjustments to driver assignments throughout the day due to call-offs, delays, equipment issues, or operational changes.
Communicate route assignments, schedule changes, and operational updates to drivers.
Review and maintain book out screens to ensure all loads have been assigned.
Verify the accuracy of backhaul’ s to ensure they are picked up timely.
Communicate operational updates to the Transportation Supervisor.
Work closely with transportation management to ensure efficient daily operations.
Perform other duties as assigned by transportation leadership.