Lead Director Merchandising Strategic Projects (IC)
About The Position
CVS Health is seeking a Lead Director, Merchandising Strategic Projects, to join the Front Store team and drive key strategic projects. As part of the Retail Innovation & Design team, this role helps shape store innovation, fleet strategy, visual merchandising, and customer experience initiatives. Recent examples include launching advanced assortment analytics capabilities, developing new store formats, and redefining endcap strategies across retail stores. In addition to strategic project work, the role is responsible for in-store editorial programs, visual merchandising standards, and identifying merchandising themes that create a consistent and compelling customer experience. Projects are expected to have high impact and visibility. The Lead Director partners across functions and builds credibility with peers and senior leadership.
Requirements
- At least 5 years of experience in strategy consulting, retail, or a related strategic business role.
- Advanced proficiency in Microsoft PowerPoint and Excel, including developing and managing complex analyses and models.
- Experience solving complex problems and synthesizing quantitative and qualitative data into actionable recommendations.
- Experience leading cross-functional projects and influencing stakeholders at multiple levels of an organization.
- Bachelor's degree required.
Nice To Haves
- MBA or master's degree.
- At least 3 years of post-MBA experience at a leading strategy consulting firm or relevant retail organization.
- Ability to structure complex business problems, develop hypotheses, and conduct analyses that drive decision-making.
- Excellent written, verbal, and presentation skills, including communicating effectively with diverse audiences.
- Strong relationship-building and stakeholder-management skills, including experience partnering across merchandising, functional leadership teams, and executive stakeholders.
- Ability to navigate ambiguity, exercise sound judgment, and deliver results in a dynamic environment.
Responsibilities
- Drive key strategic projects for the Front Store team.
- Contribute to store innovation, fleet strategy, visual merchandising, and customer experience initiatives.
- Lead strategic work such as assortment analytics capabilities, new store formats, and endcap strategy development.
- Manage in-store editorial programs and visual merchandising standards.
- Identify key merchandising themes that create a consistent and compelling customer experience.
- Partner across functions and build credibility with peers and senior leadership.
- Lead cross-functional projects and influence stakeholders at multiple organizational levels.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
- Other resources, based on eligibility
- CVS Health bonus, commission, or short-term incentive program
- Company equity award program
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What This Job Offers
Job Type
Full-time
Career Level
Director
