Lead Director, HR Business Partner – PCW/HCD Finance

CVS Health•Hartford, CT

About The Position

The Lead Director, HR Business Partner, serves as the primary strategic HR advisor to both Pharmacy and Consumer Wellness (PCW) and Healthcare Delivery (HCD) Chief Financial Officers (CFO) and their respective Finance Leadership Teams, playing a critical role in shaping the organization, leadership, and workforce capabilities of the PCW and HCD Finance functions. This role partners closely with both PCW, HCD Finance and HR leadership to shape, translate, and evolve people and workforce priorities for PCW/HCD Finance, aligning overall Finance people direction with the unique needs of the segment. This role is accountable for advancing and delivering Finance people priorities by attracting, developing, and retaining top talent; optimizing organization design and operating models; enabling leadership and succession readiness; and driving effective change adoption.

Requirements

Min. 10 years of relevant work experience
Min. 2 years of HR Business Partner experience at the senior level.

Nice To Haves

Demonstrated ability to influence and advise at the SVP/C-suite +1 level.
Ability to clearly translate talent strategies into how they generate business value.
Demonstrated success shaping and executing workforce, organization design, and talent strategies within complex, matrixed organizations.
Strong business acumen, with the ability to translate financial and operational priorities into effective people, organization, and workforce solutions.
Experience leading or supporting significant organizational changes, including restructuring, operating model shifts, or transformation initiatives.
Demonstrated ability to use workforce and talent insights to assess risk, inform decisions, and drive measurable improvements in engagement, retention, and performance.
Experience integrating enterprise HR programs and Centers of Excellence solutions into business-specific strategies.
Demonstrated personal commitment to understanding and applying AI and emerging technologies, including investing time in ongoing learning to thoughtful day-to-day integration.

Responsibilities

Serve as a trusted strategic advisor to PCW and HCD Finance executive leaders, enabling informed decisions on talent, workforce effectiveness, and organizational design in support of evolving business and financial priorities.
Build strong talent pipelines and succession readiness for critical Finance roles through effective selection, onboarding, development, internal mobility, and rigorous performance management, compensation, and recognition practices.
Partner with PCW and HCD Finance leaders to design and evolve efficient and effective organization structures and operating models, translating business strategy into workforce plans that balance capability, capacity, productivity, and cost.
Leverage workforce, organization, and talent insights to identify risks, inform strategy, and drive measurable improvements in engagement, retention, and performance within the PCW and HCD segments.
Own the quality, rigor, and consistency of annual people processes across PCW and HCD Finance, including performance management, calibration, talent reviews, compensation planning, and promotion decisions.
Partner across HR Centers of Excellence to integrate enterprise programs and solutions in support of PCW and HCD Finance priorities, ensuring alignment with enterprise standards while meeting segment needs.
Partner across the Finance HR team to ensure alignment and consistency of talent practices across segments.
Champion adoption of AI-enabled tools, digital capabilities, and Finance optimization efforts, supporting leaders and colleagues through change and fostering an adaptable, change-capable organization.