Lead Director, FP&A - Aetna Service Operations

CVS HealthHartford, CT
Onsite

About The Position

The Aetna Service Operations Finance team is looking for a dynamic Lead Director who has strong business acumen, communication skills and will maximize collaboration to drive outcomes. They will take ownership and accountability of all day-to-day financial management of the Aetna Service Operations Claim, Plan Sponsor and Payment Integrity Centers of Excellence, including leading a team and being a valued member of the COE leadership teams. More specifically, in this role, you will: Oversee the financial execution and strategy for roughly half of the Service Operations organization. This includes managing a budget of $1.3 Billion, explaining monthly results and variances, owning the quarterly forecasting process, creating multi-year strategic plans, evaluating capital investment asks, and sizing/tracking productivity initiatives. Create an organizational culture with sound financial and governance processes. This includes driving a strong connection between staffing models, expense budgets and the hiring process for the COE organizations. Lead process improvements to streamline forecasting processes and oversee the creation of metric driven financial and expense reports to generate strategic insights for service leadership. Collaborate and create strategic partnership with service leaders and influence financially viable strategies (supports multiple VPs) Provide support for a variety of finance / business needs, including the development of monthly and quarterly reporting packages, budget presentations for senior leadership, and day-to-day ad-hoc analyses.

Requirements

  • Minimum of 10 years of relevant financial experience
  • Track record that shows the following abilities: developing strategic plans, working in a cross-matrix environment, adapting, and performing in an evolving environment
  • Management experience developing and training of staff
  • Proficiency with Hyperion/S4 Hana
  • Creating measurable objectives and key results (quarterly, annual, and long-range road map) to provide actionable insights
  • Bachelor’s Degree; equivalent years of related professional work experience may substitute

Nice To Haves

  • Healthcare, managed care or financial services experience
  • Overall P&L management and leadership with budgets, forecasts, financial analysis, trends, projections, and analytics
  • Development of plans and identification of risks and opportunities
  • Willingness to travel up to 10% (including by plane)

Responsibilities

  • Oversee the financial execution and strategy for roughly half of the Service Operations organization.
  • Manage a budget of $1.3 Billion.
  • Explain monthly results and variances.
  • Own the quarterly forecasting process.
  • Create multi-year strategic plans.
  • Evaluate capital investment asks.
  • Size/track productivity initiatives.
  • Create an organizational culture with sound financial and governance processes.
  • Drive a strong connection between staffing models, expense budgets and the hiring process for the COE organizations.
  • Lead process improvements to streamline forecasting processes.
  • Oversee the creation of metric driven financial and expense reports to generate strategic insights for service leadership.
  • Collaborate and create strategic partnership with service leaders and influence financially viable strategies.
  • Provide support for a variety of finance / business needs, including the development of monthly and quarterly reporting packages, budget presentations for senior leadership, and day-to-day ad-hoc analyses.

Benefits

  • medical
  • dental
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility
  • CVS Health bonus
  • commission or short-term incentive program
  • award target in the company’s equity award program
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