LEAD DIRECT SUPPORT PROFESSIONAL

Resources for Human Development•Philadelphia, PA

5d•$0 - $19

About The Position

RHD Fernwood provides emergency housing in Philadelphia for single men and women referred by the Philadelphia Office of Homeless Services. The program assesses participants’ immediate needs and provides healthy daily meals, housing-focused case management, and referrals to community services and supports, helping participants address social service and housing needs and work toward stability and independence. The Lead Direct Support Professional provides hands-on support to participants while helping guide team members and maintain safe, respectful, effective program operations. The role assists program leadership with daily activities, mentors and trains Direct Support Professionals, collaborates with staff and stakeholders, and helps participants build independent living skills. Services are delivered in a trauma-informed, person-centered manner and in accordance with applicable requirements. This is a full-time position paying $19.00 per hour. The schedule may include evenings, weekends, and holidays, and flexibility is required to support a 24-hour emergency housing program. Employment is administered through Apis Services, Inc.

Requirements

High school diploma or equivalent.
At least two years of experience working with individuals with intellectual or developmental disabilities and/or mental health needs.
Understanding of trauma, trauma-informed care, and the creation of trauma-informed environments.
Basic computer and internet skills.
Ability to use email, timekeeping systems, and other applications needed to enter and retrieve information.
Valid driver’s license.
Ability to complete required employment clearances, including FBI clearance when applicable.
Ability to sit, stand, and move throughout the workday.
Ability to occasionally lift or exert up to 50 pounds of force.
Ability to walk, climb stairs, reach, kneel, stoop, crouch, push, and pull as needed.
Ability to perform the essential functions of the position with or without reasonable accommodation.
Ability to respond professionally to occasional participant behaviors.
Schedule flexibility to support a 24-hour emergency housing program, including evenings, weekends, and holidays as program needs require.

Nice To Haves

Associate or bachelor’s degree.
Previous leadership, mentoring, or staff training experience.
Experience supporting individuals experiencing homelessness or housing instability.

Responsibilities

Provide direct support to participants while helping maintain safe, respectful, and effective program operations.
Assist program leadership with preparing for and managing daily program activities.
Mentor, train, observe, and provide feedback to Direct Support Professionals.
Model professional and effective interactions with participants, coworkers, and community partners.
Work with program staff, management, internal departments, and other stakeholders to ensure services are implemented appropriately.
Develop creative strategies to support participants in building independent living skills.
Help maintain organizational systems based on participant needs and available program resources.
Provide services in accordance with applicable federal, state, and local requirements.
Promote trauma-informed, person-centered, and respectful support throughout the program.
Perform additional duties as assigned to maintain quality services and program operations.