Lead Direct Sales Associate

FASTBRIDGE FIBER LLC•Buffalo, NY

7h•Onsite

About The Position

FastBridge Fiber is seeking a Producing Lead – Direct Sales Associate who will be both a leader and a top-performing field sales professional. This role involves working directly with a sales team, engaging residents door-to-door to educate them about fiber internet and assist with connections. The position requires active participation in leading the team through coaching, motivation, and setting performance standards. It is a hands-on, field-based position where leadership and sales skills will drive market growth.

Requirements

Train new Direct Sales Associates.
Interview Direct Sales Associate Candidates.
Mentor team members.
Assist Director of Revenue with assigned tasks.
Engage with prospective customers face-to-face which includes canvassing (door-to-door) using a consultative sales strategy. This includes hanging door hangers and distributing other marketing materials.
Required participation in local community events, pop-up events, guerrilla marketing tactics, and marketing programs to drive awareness of FastBridge and grow our customer base.
Be proud advocates of the company and exude the FastBridge brand.
Explain the differences between FastBridge Fiber and the competition.
Follow up with customers that have activated to ensure their satisfaction and gain insight and feedback to be shared with the team. You’ll also get referrals this way!
Be proactive in following up on all leads.
Monitor competition in your area to identify risks, issues, and opportunities.
No sales experience required but must be highly motivated to earn money and have a great attitude!
An active listener with excellent communication and interpersonal skills.
Proven history of excellent customer service values and commitment.
Ability to work well in both a team environment and independently.
Superior time management skills to hit sales targets within specific periods.
Highly organized with excellent attention to detail.
Ability to gracefully handle rejection and counter objections in a consultative manner.
Ability to work flexible hours including evenings, weekends, and holidays. Event participation is required.
Neat personal appearance and professional demeanor.
Must be able to stand and walk for extended periods while meeting and talking to potential customers.
Must have a valid driver’s license.
Must be able to pass a criminal background check.
Seeking a career, not just a job.

Responsibilities

Actively generate new customer sign-ups through canvassing (door-to-door) using a consultative sales strategy. This includes hanging door hangers and distributing other marketing materials.
Serve as an in-field leader and example-setter by consistently hitting sales goals.
Assist in leading and motivating a team of Direct Sales Associates—supporting their development, providing on-the-spot coaching, and helping manage daily operations in the region.
Represent the FastBridge Fiber brand with enthusiasm and professionalism in every customer interaction.
Deliver clear, compelling pitches about our fiber service, pricing plans, and benefits.
Drive grassroots engagement by building rapport within the community and identifying local opportunities for outreach and events.
Required participation in local community events, pop-up events, guerrilla marketing tactics, and marketing programs to drive awareness of FastBridge Fiber, and grow our customer base.
Help onboard and mentor new team members as needed.
Provide feedback to management on team performance, local challenges, and customer needs.