Lead Direct Care Supervisor, NC

Eckerd ConnectsHickory, NC
Onsite

About The Position

We are seeking a passionate Lead Direct Care Supervisor to join our adolescent residential academy program in Yanceyville, North Carolina. This role offers a unique opportunity to work in a supportive, family-like rural setting with smaller student body sizes, contributing to the positive transformation of at-risk teens. The Lead Direct Care Supervisor will oversee and train Direct Care Supervisors, ensuring balanced therapeutic and educational programming. This position requires awareness of the entire program operation and readiness to assume any necessary duties for successful group and program operation. Collaboration with JJ Case Managers is essential for scheduling screenings and assessments during intake to formulate individual service plans. The role also involves overseeing youth placement in specific groups and participating in re-assessments when youth are not meeting service plan goals.

Requirements

  • Must be 21 years of age or older.
  • Bachelor’s degree, from an accredited College or University, in a social or human service field or Course work in a social or human service field with at least 4 years’ experience working with youth is required.
  • Experience with an at-risk youth population and 2 years of supervisory experience is required.
  • Ability to travel about property, through wilderness terrain.
  • Must be able to pass evaluation of crisis intervention/physical restraint techniques and written certification exam, and use approved techniques as needed.
  • Must be able to participate in aquatic activities.
  • Ability to transport clients and staff.

Responsibilities

  • Supervision and training of Direct Care Supervisors within the program to ensure balanced therapeutic and educational programming occurs.
  • Awareness of the entire program operation and readiness to assume any duties or responsibilities necessary to ensure successful operation of the groups, direct care supervision, and program.
  • Collaboration with JJ Case Managers to ensure that all in-house screenings and assessments necessary to formulate a thorough individual service plan are scheduled during the intake phase.
  • Oversee placement of youth in specific group.
  • Participate and evaluate all re-assessments of youth with the Service Team when youth are not responding to completion of service plan goals.

Benefits

  • Low-Cost Medical, Dental and Vision Insurance
  • 19 days of Paid Time Off the first year
  • 11 paid holidays
  • Retirement savings plan with employer match up to 5%
  • Flexible spending accounts
  • Paid short-term and long-term disability
  • Group Term Life and AD&D Insurance
  • Voluntary term life insurance
  • Public Service Loan Forgiveness (PSLF) Eligible Employer
  • PTO Exchange
  • Meals provided when on duty.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service