Lead Direct Care Professional
About The Position
Devereux Arizona’s Residential Treatment Center (RTC) provides intensive, 24-hour support for youth aged 7 to 17, who are experiencing serious emotional, behavioral, and mental health challenges. In a structured, therapeutic environment, we combine clinical expertise with compassionate, trauma-informed care to help youth heal, grow and build a brighter future. The RTC features dormitories, an accredited K-12 school, food services, 24/7 on-site nursing, and specialized therapy and clinical services. Lead Direct Care Professionals (Lead DCP) are responsible for the health and safety of campus individuals, as well as assisting Program Managers with the supervising, planning, and implementation of day-to-day program activities. Direct support duties include: helping individuals with their mental health, managing behaviors and emotional needs, de-escalating crisis situations, treatment plan implementation, personal care (bathing, dressing), medication management, transport, fostering social skills, and supporting direct care staff. Other duties include being an active member of the treatment team, assisting with managing behaviors in accordance with the individualized treatment plans, and facilitating programming that promotes treatment goals and developmental skills. Lead DCP's serve as a role model, mentor, leader, and trainer to Direct Care Professionals. Lead staff also assist with the planning and implementation of enrichment activities such as art projects, music groups, culinary arts, various athletics (basketball, soccer, swimming), and adult-transition prep!
Requirements
- Must be 21 years of age or older.
- High School Diploma or GED required.
- One (1) year of work experience in behavioral health service delivery or Six (6) months Devereux experience.
- Valid Arizona Driver's License is required.
- Must be able to pass 36-month DMV check.
- Pre-employment Physical and Job Demand Assessment (if applicable).
- Drug test within 24hrs of offer w/ negative results.
- Must be able to attend two (2) weeks of new hire orientation Mon-Fri 8:30am-5pm (paid).
- Current AZ Fingerprint Clearance Card with no restrictions (or eligibility to obtain with no restrictions).
Nice To Haves
- Bachelor’s degree in human services preferred.
- Supervisory experience preferred.
Responsibilities
- Responsible for the health and safety of campus individuals.
- Assisting Program Managers with the supervising, planning, and implementation of day-to-day program activities.
- Helping individuals with their mental health, managing behaviors and emotional needs.
- De-escalating crisis situations.
- Treatment plan implementation.
- Assisting with personal care (bathing, dressing).
- Medication management.
- Transporting individuals.
- Fostering social skills.
- Supporting direct care staff.
- Being an active member of the treatment team.
- Assisting with managing behaviors in accordance with the individualized treatment plans.
- Facilitating programming that promotes treatment goals and developmental skills.
- Serving as a role model, mentor, leader, and trainer to Direct Care Professionals.
- Assisting with the planning and implementation of enrichment activities such as art projects, music groups, culinary arts, various athletics (basketball, soccer, swimming), and adult-transition prep.
Benefits
- Paid time off (24 days per year, increase with years of service)
- Sick time (64 hours per year)
- ASCEND, career accelerator program
- Tuition assistance
- Retirement
- eM Life for Mental Health and Work/Life Programs
- Service Anniversary Awards
- Free access to Payactiv, a platform to get a portion of your earned wages between pay periods
- Quality Low-Cost Benefits (medical, dental, vision, pet insurance)
- 30-day benefit eligibility waiting period for new hires
- Medical (including telemedicine via phone, web, app)
- Dental
- Prescription drug
- Preventative care
- Mental health services
- Student loan debt assistance
- Continuing education assistance
- 403(b) retirement plan with matching benefit
- Voluntary/employee paid supplemental life and accident coverage
- Employee assistance / work-life balance program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
